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Knowledge Management by Numbers: A Beginner's Guide for KM in Your Organization

This guide provides a comprehensive introduction to knowledge management, including practical tools and techniques, to improve organizational performance. Learn how to choose a KM tool, adapt it for local use, and promote knowledge sharing and storage. Building skills and confidence is crucial for successful implementation.

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Knowledge Management by Numbers: A Beginner's Guide for KM in Your Organization

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  1. “Knowledge Management by Numbers” A beginner’s guide to getting started with KM in your organisation Alison Day Lead Librarian NHS East Dorset Library & Knowledge Service @alisonday3 12th International Congress on Medical Librarianship.Dublin, 14th – 16th June 2017 @NHS_HealthEdEng #HEELKS

  2. The Knowledge for Healthcare Leadership Programme: Project Group Two

  3. Developing a Model https://www.flickr.com/photos/fpbz/15717918928

  4. Methods P-D-S-A at test sites Literature Review https://c1.staticflickr.com/4/3685/10362491406_8c096967b2.jpg https://cdn.pixabay.com/photo/2015/10/09/08/38/book-978878_960_720.jpg https://c1.staticflickr.com/1/35/123646856_89367fecab_b.jpg

  5. Building skills and confidence The team explored the Knowledge Management Toolkit to develop their own skills and knowledge https://pixabay.com/p-2076788/?no_redirect http://kfh.libraryservices.nhs.uk/knowledge-management/km-goals-tools-and-techniques/

  6. http://www.ksslibraries.nhs.uk/elearning/km/

  7. What is Knowledge Management... “a conscious strategy for moving the right knowledge to the right people at the right time...to be translated into action to improve organisational performance” O’Dell C., Grayson, J. If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice. New York: The Free Press, 1998 http://www.ksslibraries.nhs.uk/elearning/km/

  8. “Knowledge Management is practised through activities that support better decision-making & innovation” “Knowledge only exists in the human mind. Everything else is information.” David Gurteen, KM Consultant and founder of Gurteen Knowledge Community and Gurteen Knowledge Cafes https://www.dropbox.com/s/1fvi8gll8puulx8/NHS%20York%20Nov%202016%20final.pptx?dl=0

  9. Why now? “Advancing health care sector innovation is a clinical and cost imperative” – Deloitte, Global Health Care Outlook 2017

  10. But what about the local picture https://www.england.nhs.uk/signuptosafety/

  11. The steps to adopting KM 2 1 Choosing a KM Tool Engagement 3 Adapting KM tools for local use

  12. The steps to adopting KM 5 Knowledge Sharing Knowledge Capture 4 6 Knowledge Storage

  13. What we learnt along the way The project team developed knowledge and skills in the area of knowledge management and were able to practice a range of leadership, advocacy, planning and management skills.

  14. “More than just a database” “… it has become part of a process to celebrate and share achievements, inspiring clinicians to innovate or build on what has gone before. It also promotes the library as a common meeting ground for the diverse professions that practice here.” Samantha Unamboowe, Royal Brompton & Harefield NHS Foundation Trust http://kfh.libraryservices.nhs.uk/wp-content/uploads/2017/02/KM-Toolkit-Model-CreatinganInnovationsDatabaseRBHT.pdf

  15. “Knowledge is a treasure but practice is the key to it” Lao Tzu http://kfh.libraryservices.nhs.uk/

  16. With thanks to the Project Team: Kaye Bagshaw, Homerton University Hospital NHS FT kaye.bagshaw@nhs.net Alison Day, Poole Hospital NHS FT, alison.day@poole.nhs.uk Tim Jacobs, The Christie NHS FT, timothy.jacobs@christie.nhs.uk Chris Johns, Royal Cornwall Hospitals Trust, chrisjohns@nhs.net Carol McCormick, South Tees Hospitals NHS FT carol.mccormick@stees.nhs.uk Ayo Ogundipe, Princess Alexandra Hospital NHS Trust, ayo.ogundipe@congressmail.com Samantha Unamboowe, Royal Brompton and Harefield NHS FT, s.unamboowe@rbht.nhs.uk Sponsor: Emily Hopkins, HEE, emily.hopkins@hee.nhs.uk

  17. Thank you Further information available from: Alison Day Lead Librarian alison.day@poole.nhs.uk @alisonday3 Report and Final Model available at: http://kfh.libraryservices.nhs.uk/wp-content/uploads/2017/02/Main-Report.pdf

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