Information Technology Environmental Scan Information Sources

1. Information Technology Environmental ScanInformation Sources • State of Maryland, USM, MHEC IT Plans • SU IT Plan,Tech Fluency Policy, and 2001 Tech survey • Campus Computing Survey • Educause – survey of most critical IT issues on campuses • Tech Plans from UVA, IU, Georgetown, and others

2. State Initiatives in Information Technology • State of Maryland • Maryland Higher Education Commission • University System of Maryland • Peoplesoft consortium and USM projects

3. State of Maryland • Establish a State level CIO and Office of Technology • Begin to develop of State Level Technology Plan • Focus on state services including those offered by MVA, Department of Transportation, and the Office of Budget and Taxation • Little focus on higher education.

4. “Establish Maryland as one of the most advanced states in the use of information technology to improve learning access” Maryland Higher Education Commission MHEC Strategic Plan, Goal 7.

5. MHEC Technology Objectives • Encourage the instructional use of technology, as appropriate, at all institutions to improve Learning and Curricula • Make high quality postsecondary education available to all citizens by distance education using electronic media • Make electronic library services and materials available to the faculty and students of all Maryland postsecondary institutions in a cost effective manner

6. USM Technology Plan • Cites need for many more technology workers in Maryland • Emphasizes Technology competence for all USM graduates • Need to develop on-line learning opportunities for Maryland citizens

7. USM RegentsMinimum Standards for Information Technology 1. Each student will have access to an appropriate computer 24 hours a day, 7 days a week. 2. Each student will have access to appropriate software and electronic material to complete course assignments • Students , faculty and staff will have access to the campus network with adequate bandwidth connected to the Internet 24 hours per day, 7 days per week • Faculty and staff will have access to computer technology in their offices or work places to do their work. Each campus will have a technology plan.

8. USM Minimum Standards continued… • Each campus will provide email for students, faculty and staff • Each campus will have an explicit IT support plan • There will be a plan for the replacement and maintenance of computer hardware • Each campus will seek out appropriate collaborative opportunities with other USM campus to insure that cutting edge technology and e-business technology is utilized • Each campus will insure that all students, irrespective of financial means, will have access to the IT equipment and services on their campuses

9. 2001 Campus Computing SurveyKey IT Issues • Assisting faculty in integrating technology into their classes • Providing adequate user support • Upgrading administrative ERP systems • Financing the replacement of aging equipment • On-line or distance education on the web

10. SU TechnologyIssues and Directions • Campus Computer labs • 7 university labs (5 instructional and 2 Open) • 10 department labs • Over 80% of our students own computers • SU owns more computers than ever • Students and faculty can’t get access to computers for teaching and class work

11. SMART Classrooms • Management and growth • 1997 – 4 SMART rooms • 1998 – 26 SMART rooms • 2001 – 42 SMART rooms • 2002 – 73 SMART rooms • 2003 – 83 SMART rooms • $196,000 per year by 2005

12. Helpdesk and User support • Support 1500 campus computers • Manage 7 university Computer labs • Software support • Microsoft • Peoplesoft – 24x 7 • WebCT – 24x7 • Specialty software: accounting, SPSS, SAS, Minitab, Maple, Photoshop, Quark, GIS …..

13. Broadband for off campus students • 25% of the faculty now use WebCt • 80-90% of faculty have web sites • 65% of students live off campus • SU does not provide dialup access for off campus students • Service provided to faculty/staff averages 28.8K

14. Networking • Campus network in 1996 – 1,000 ports • Campus network 2002 – 7,000 ports • By 2007 – 10,000+ ports • SU now provides wireless network access in the Blackwell Library, Conflict Resolution House, an the Perdue School of Business. • Wireless access in classrooms, common areas, and green areas

15. Virtual Student Services • Peopelsoft – web based self service • Student Administration • Financials • Human Resources • Contributor relations • Campus Portal and application integration • Cost $3.2 Million over 10 years and $250K per year

16. Network Security • I want 100% up time • I want remote access to my office computer • I want to be virus free • I want to be able to download any type of material from the Internet • I want really fast throughput • But I don’t want restrictions on what I do, when I do it, or where I do it.

17. Other interesting things to watch • Will students move to laptop computers? • What will the next generation of SMART rooms look like? • What is the next level of integrating technology into instruction and learning? • Will PDAs play a role in instruction? • Will streaming video supplement or take the place of some or all instruction? • Will academic departments collaborate utilizing technology? Internally? Externally?

18. How will the university fund technology and all of the other good ideas ?