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Mobile Services IN CONNECTICUT LIBRARIES. ROLE OF LIBRARIES: HISTORICAL PERSPECTIVE. OLD, TRADITIONAL SPACE NEW, MODERN SPACE. Definition of mobile services:.
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ROLE OF LIBRARIES: HISTORICAL PERSPECTIVE OLD, TRADITIONAL SPACE NEW, MODERN SPACE
Definition of mobile services: - Innovative methods that libraries use to deliver services through portable devices to meet the modern patron’s information needs on the go. (ALA 2009) - These methods promote the relevance of traditional services in the modern environment and advance the ability of librarians to think progressively about new mobile services.
POPULATION USE IN LIBRARIES • 33% of Americans access the web through mobile devices (Hadro, 2009). • 1/2 of the student population access the web through mobile devices. • 94% of students send and receive text messages (Farkas, 2010).
Our Methods: • Surveyed 110 public libraries and 28 academic libraries. • Each library was sent the survey via email. • Websites were explored for information, when emails went unanswered. • Collected data was entered into a spreadsheet, then formatted and tally the number of services within a county and yield a percentage.
Survey Questions and Results1. Does your library provide SMS reference services, for example: text a librarian? -4 public libraries -11 academic libraries
2.Does your library provide MOPAC (MOBILE ONLINE PUBLIC ACCESS CATALOG)? -61 public libraries -15 academic libraries
3.Does your Library allow patrons to reserve books, send notifications about overdue materials or late fees,etc. via mobile phones? -54 public -7 academic
4.Does your library allow patrons to access audiobooks? -74 public libraries -13 academic
5.Does your library allow patrons to access ebooks for those with ereaders? -40 public libraries -9 academic libraries
6.Does your library circulate/loan ereaders? -18 public libraries -2 academic libraries
7.Does your library circulate/loan laptops? -19 public libraries -9 academic libraries
8. Does your library incorporate podcasts in any way? -22 public libraries -6 academic libraries
9. Are your libraries databases accessible via mobile phones? -66 public libraries -19 academic libraries
10. Does your library offer free WiFi for patrons with mobile devices? -84 public libraries -25 academic libraries