U.S. Services Linking Employment Demand With Supply

1. e3 U.S. Services Linking Employment Demand With Supply EMPLOYMENT AND TRAINING ADMINISTRATION UNITED STATES DEPARTMENT OF LABOR eta Supporting Economic Growth Through Effective Employment Services Cancun, Quintana Roo, Mexico – September 29, 2004

2. Two Vehicles • The physical system - The demand-driven One-Stop Career Center system • The virtual system -America’s Job Bank (AJB) labor exchange system

3. One-Stop Career Centers The primary means of linking employment demand with supply is through the public workforce systems’ One-Stop Career Centers

4. Overview of the Public Workforce System Linking… • Employment • Education • Economic Development

5. The Public Workforce System $ $ $ • Publicly Funded • Deliver Federal, State, and Local Employment and Training Programs U.S. Department of Labor State Workforce Investment Boards (Includes Business, Government and Labor Leaders) Local Workforce Investment Boards (Includes Business, Labor and Other Community Leaders) Local One-Stop Career Centers (Delivers Services to Employers and Job Seekers)

6. More than 1,900 Career Centers Across America 1,984 Centers Plus 1,637 Affiliates

7. Finding the nearest One-Stop Career Center Go to: www.careeronestop.org Or call 1-877-US2-JOBS

8. America’s Service Locator

9. One-Stop Career Centers Services for Employers • Recruitment • Training • Retention • Information • Specialized Benefits and Resources

10. One-Stop Career Centers Recruitment Services • Job Posting • Resume Searches • Candidate Matching • Assessment and Testing • Job Fairs and Specialized Recruiting

11. One-Stop Career Centers Training Services • Job Readiness Skills • On-the-Job Training • Training for Current Workers • Skills Upgrading • Apprenticeship • Specialized Technical Skills Training

12. One-Stop Career Centers Retention Services referral to: • Transportation • Child Care • Housing • Emergency Health Care Services

13. One-Stop Career Centers Information Services • Labor Market Information • Wage and Employment Trends • Occupational Forecasts • Demographic Data • Economic Data • Local Labor Market Analyst

14. One-Stop Career Centers Specialized Benefits and Resources to Employers • Work Opportunity Tax Credit • Rapid Response • Compliance Assistance www.dol.gov/elaws

15. Registration Initial Assessment Job Search Resume Writing Interviewing Skills Job Placement Career Counseling Labor Market Information Job Vacancy Listings Electronic Job Banks/Computer Access Program Performance Information Program Cost Information Supportive Service Information Financial Aid Information Services for Job Seekers One-Stop Career Centers provide the following core services:

16. America’s Job Bank (AJB) America’s Job Bank (AJB) www.ajb.org AJB is the virtual means of linking employment demand with supply

17. America’s Job Bank (AJB)

18. America’s Job Bank (AJB) • AJB is a self-service national labor exchange operated in partnership with the states • Approximately 50% of the job openings on AJB come up from state systems, while the other 50% are entered in AJB directly by businesses • AJB is a free public resource for both businesses and job seekers

19. AJB Holdings Statistics • Job Openings – approximately 1.4 million jobs are available daily (5.9 million listed with AJB for the year ending June 30, 2004) • Resumes – approximately 700,000 resumes are available daily (679,000 were posted with AJB for the year ending June 30, 2004)

20. AJB User Statistics • Employer Registrations – nearly 350,000 registered employer users (47,300 new registrations for the year ending June 30, 2004) • Job Seeker Registrations – nearly 5.2 million registered job seekers (952,500 new registrations for the year ending June 30, 2004)

21. AJB Usage Statistics For the Year Ending June 30, 2004, AJB users: • Visited 67.2 million times • Viewed 643.8 million pages of information • Performed 169.1 million job searches • Performed 8 million resume searches

22. AJB Job Seeker Basic Features Job Seekers • Search for jobs: • Using quick search • By job title • By keyword • By job number • By military code

23. AJB Job Seeker Basic Features Job Seekers (cont.) • Establish an account: • Save job search profiles (Job Scout) • Create and save multiple resumes • Create and save multiple cover letters • Manage contact information • Save useful web links

24. AJB Business User Basic Features Businesses • Post unlimited job listings and search the resume database at no cost • Save resume search profiles (Resume Scout) • Manage their account: • View/Update job orders and openings • View/Update Resume Scout profile • View results of recent activity • View numbers of job orders/resumes accessed and contact info viewed

25. AJB Recent Upgrades • Powerful Quick Search - the default job search option • “One Click” Navigation to Create, Modify, or Delete Jobs • Simplified and improved resume and job order builders • Access to labor market and O*NET Information from job listings • Contextual translation of AJB into nine other languages, including Spanish • New & Improved Management of Saved Resumes

26. AJB’s Relationship with Commercial Products • AJB offers the ability to take in large numbers of jobs directly from large businesses’ HR systems. • Many private job posting sites also post their openings on AJB as an additional service to their paying customers.

27. AJB is a Unique Resource • Free public resource for both businesses and job seekers • Job listings from the entire economy • Professional and non-professional • High-tech and low-tech • Listings across the entire wage scale and all major industries

28. AJB is a Unique Resource (cont’d) • Only electronic labor exchange to provide contextual translations to nine other languages • Provides Federal contractors an easy way to meet their requirements to post jobs with the One-Stop Career Center system • Part of the larger CareerOneStop suite of Internet web sites

29. AJB is a Unique Resource (cont’d) • Is a self-service resource that is affiliated with One-Stop Career Centers where individuals can go to get in-person assistance if they need additional help

30. AJB Association Sites Association sites provide a different interface on AJB for specific targeted audiences. Current association sites include: • DoD Job Search - A site developed specifically for transitioning military to help them find civilian employment. It contains a special military resume writer that helps translate their military experience into civilian terms and provides a place for businesses who like to hire ex-military a place to post their jobs. http://dod.jobsearch.org/

31. AJB Association Sites (cont’d) • Department of Veterans Affairs, Vocational Rehabilitation and Employment Service Job Bank - A site developed specifically to help their Chapter 31 clients find employment. http://dva.jobsearch.org/ • Caregiver Jobs Clearinghouse - A site developed to highlight and help address the need for long-term care and other health-care workers. http://carecareers.net/

32. Contact Information U.S. Department of Labor Employment and Training Administration Harvey Ollis, Ph.D. Manager, Electronic Linkages Group Office of Workforce Investment ollis.harvey@dol.gov (202) 693-3699