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HCA 375 Course Material HCA 375 Entire Course (Ash) HCA 375 Week 1 DQ 1 Management versus Leadership (Ash) After completing this week’s reading answer the following questions:a. What role does management play in continuous quality improvement?b. How is managing different from leading?c. In your opinion, which role is more effective in implementing changes that improve quality outcomes: managing or leading? Why? • HCA 375 Week 1 DQ 1 Management versus Leadership • HCA 375 Week 1 DQ 2 Implementation and Barriers • HCA 375 Week 2 DQ 1 Measurement • HCA 375 Week 2 DQ 2 Quality and Outcomes • HCA 375 Week 2 Assignment Customer Satisfaction and Quality Care • HCA 375 Week 3 DQ 1 Teamwork in Health Care • HCA 375 Week 3 DQ 2 The Impact of Nursing
HCA 375 Course Material HCA 375 Week 1 DQ 2 Implementation and Barriers (Ash) HCA 375 Week 2 Assignment Customer Satisfaction and Quality Care (Ash) HCA 375 Week 2 Assignment Customer Satisfaction and Quality Care Customer Satisfaction and Quality Care In this competitive health care environment, consumers want and expect better health care services and hospital systems are concerned about maintaining their overall image. There is also attention to ways in which patient satisfaction measurement can be integrated into an overall measure of clinical quality. • Select one of the following organizations and the associated quality improvement initiative:a. The Joint Commission National Patient Safety Goalsb. Centers for Medicare & Medicaid Services Never EventsDescribe the overarching goal of the initiative. Describe key strategies this organization has recommended to improve quality in the healthcare setting. In your opinion, what are the potential barriers associated with implementing this strategy in the healthcare setting?
HCA 375 Course Material HCA 375 Week 2 DQ 1 Measurement (Ash) HCA 375 Week 2 DQ 2 Quality and Outcomes (Ash) After viewing the “Defining Quality”: Aiming For a Better Health Care System video, develop a description of quality as it relates to health care; then answer the following questions:a. How would one go about measuring outcomes based on your definition of quality? Provide at least three specific reasons to support your position.b. What role does customer satisfaction play in your definition and outcomes measurement?Your initial post should be 250-300 words and utilize a minimum of two scholarly sources • Do you agree or disagree with this statement? Why or why not? Provide at least three specific reasons to support your position.Your initial post should be 250-300 words and utilize a minimum of two scholarly sources from the Ashford University Library, cited in APA format.Respond to at least two of your classmates’ posts.
HCA 375 Course Material HCA 375 Week 3 Assignment High-Performance Teams (Ash) HCA 375 Week 3 DQ 1 Teamwork in Health Care (Ash) After completing this week’s reading, answer the following questions:a. Why are organizations focusing on teamwork as opposed to skill acquisition?b. How are new health care professionals being trained on systems thinking and teamwork/collaboration? Do you think this will make a difference in quality outcomes? Why or why not?Your initial post should be 250-300 words and utilize a minimum of two scholarly sources, cited in APA format. • In light of this situation, write a two-to three-page paper excluding title and reference pages in which you address the questions below. You must include a minimum of two scholarly sources from the Ashford University Library and format your paper according to APA guidelines as outlined in the Ashford Writing Center.
HCA 375 Course Material HCA 375 Week 3 DQ 2 The Impact of Nursing (Ash) HCA 375 Week 4 DQ 1 Medical Errors (Ash) After completing this week’s reading discuss this concept as it relates to quality patient outcomes. Answer the following questions: a. In your opinion, do you believe that errors in the hospital setting are inevitable? Why or why not?b. If the most frequent type of error is omitting a step in delivering care Sollecito& Johnson, 2013, p. 312, would it be better to focus on the individual who omitted the step or the system in which they work? • Your initial post should be 250-300 words and utilize a minimum of two scholarly sources from the Ashford University Library, cited in APA format as outlined in the Ashford Writing Center.Respond to at least two of your classmates’ posts
HCA 375 Course Material HCA 375 Week 4 DQ 2 Disclosure and Litigation (Ash) HCA 375 Week 5 Assignment Research Paper (Value-Based Purchasing) (Ash) There are three aspects to the program: patient experience, hospital-acquired conditions and achievement of expected treatment for specific clinical diagnoses. Select one of the following hospital-acquired conditions: 1. Surgical site infection 2. Pressure Ulcers • Your initial post should be 250-300 words and utilize a minimum of one scholarly source from the Ashford University Library, cited in APA format.Respond to at least two of your classmates’ posts
HCA 375 Course Material HCA 375 Week 5 DQ 1 Quality Improvement Organizations (Ash) HCA 375 Week 5 DQ 2 Accreditation (Ash) After completing the week’s reading, answer the following questions:a. In your opinion, why are some health care professionals skeptical about the accreditation process? Explain your answer.b. What role, if any, does professional certification play in the accreditation of an organization?c. How could you describe the role that accreditation plays in continuous quality improvement to increase buy-in for the process from members of the health care team? • After completing this week’s reading, answer the following questions:a. What is the role and function of the Quality Improvement Organization program?b. In your opinion, has the quality of health care received by Medicare beneficiaries improved or declined over time as a result of the QIO program?
