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COTS-Based Systems: Automating Best Practices

COTS-Based Systems: Automating Best Practices. David H. Tobey Managing Director GroupSystems.com. What are best practices?. How to sense How to assess How to plan How to select How to explain Best Practices are KNOW-HOW, not KNOW-WHAT.

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COTS-Based Systems: Automating Best Practices

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  1. COTS-Based Systems: Automating Best Practices David H. Tobey Managing Director GroupSystems.com

  2. What are best practices? • How to sense • How to assess • How to plan • How to select • How to explain Best Practices are KNOW-HOW, not KNOW-WHAT

  3. GroupSystems: Transferring and Replicating know-how Don’t learn it, DO IT! • thinkLets™ • Predictable, repeatable patterns of thinking and human interaction • Paper presented at HICSS 2001 • Examples: Diverge, Converge, Organize, Agree • Active Methods™ • Sequence of thinkLets • Creating intellectual capital • Examples: Crisis Management, Risk Assessment, Requirements Analysis • Example: EasyWinWin

  4. EasyWinWin Agenda

  5. Guiding Principles • Situated – Embedded operation • Adaptable – Mass customized • Modular – Software Bus • Predictable – Controllable environment • Integrated – Workflow • Aware – Sense of place • Monitored – Feedback

  6. Critical Success Factors • Scalable • Everyone thinks (multiple 100,000+ user projects underway – eCRM) • Accessible • You can think anywhere (location and device independence – Y2K crisis management) • Familiar • Everyone thinks differently (multiple intelligences – eLearning)

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