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Management and Organizational Behaviour. นำเสนอโดย อริสรา เสริมแก้ว คณะบริหารธุรกิจ. Part 1. Introduction The nature of organizational behaviors Approaches to organization and management. Part 2. The nature of organizations Organizational goals strategy and responsibilities. Part 3.
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Management and Organizational Behaviour นำเสนอโดย อริสรา เสริมแก้ว คณะบริหารธุรกิจ
Part 1 • Introduction • The nature of organizational behaviors • Approaches to organization and management
Part 2 • The nature of organizations • Organizational goals strategy and responsibilities
Part 3 • The nature of management • Managerial behaviour and effectiveness • The nature of leadership
Part 4 • Individual differences • The nature of learning • The process of perception • Work motivation and rewards
Part 5 • The nature of work groups and teams • Working in groups and teams
Part 6 • Organization structure and design • Patterns of structure and work organization • Technology and organizations
Part 7 • Job satisfaction and work performance • Human resource management • Resourcing the organization
Part 8 • Organizational control and power • Organizational development • Management development and organizational effectiveness
Meaning & nature of job satisfaction • An attitude or internal state that is associated with the working environment & working experiences • In recent years it has been closely associated with improved job design & work organisation & the quality of working life
Job satisfaction dimensions Individual factors Social factors Cultural factors Organisational factors Environmental factors
Variables influencing job satisfaction & work performance • Individual factors – personality, education, age, orientation to work, etc • Organisational factors – nature & size, personnel policies, employee relations, etc • Environmental factors – economic, social, technical, governmental
Variables influencing job satisfaction & work performance • Cultural factors – underlying beliefs, attitudes, values, etc. • Social factors – relationships with co-workers, interaction, information organisation, etc.
Job satisfaction and work performance Particular influences including • Information communication technology • Stress at work • Work organization and individual job design • Comprehensive model of job enrichment • Work/life balance • Quality circles • Happy/productive worker
Improving job satisfaction • Careful selection • Setting appropriate objectives • Planning the development of employees • Keeping employees informed • Recognizing achievements
Does job satisfaction matter? • Ethical view • Economic view • Behavioral view