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Enterprise Application Services – An Overview

Enterprise Application Services – An Overview. Agenda. Sify – Quick Introduction EAS Portfolio Human Capital Management Knowledge Management Unified Collaboration & Communication Solution Sales Force Automation Forum. Sify – Quick Introduction. Incorporated in 1995

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Enterprise Application Services – An Overview

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  1. Enterprise Application Services – An Overview

  2. Agenda • Sify – Quick Introduction • EAS Portfolio • Human Capital Management • Knowledge Management • Unified Collaboration & Communication Solution • Sales Force Automation • Forum

  3. Sify – Quick Introduction • Incorporated in 1995 • Leading Internet Company • India’s First Internet Company to be listed on NASDAQ, completed 5 years of listing.

  4. Sify – Quick Introduction Infrastructure • 70 Points of Presence across India • 4 Global Co-located Internet Peering Points • Multiple Level 3 Data Centers • 19 Administrative Offices • 2000 Plus Cyber Cafes • 1 GBPS Domestic Bandwidth • 300 MBPS International Bandwidth • 1500+ Associates

  5. EAS Portfolio

  6. Sify DocImage - Introduction Sify DocImage Enterprise is a comprehensive multi-user Content Management Solution Ideally suited for digitizing documents / archival of documents and automating business processes & workflows • .Net complaint • Supports ODBC complaint data base like SQL, Oracle • Suited for LAN / WAN environment • Browser based search component • Inbuilt workflow

  7. Sify DocImage - Storage • Ability to create multiple folders and sub-folders • Direct capture of images from scanner • Automatic storage of documents in pre-defined folders while scanning • Automatic collation of multiple documents • Highly scalable • Browser based search & retrieval(Meta Data & Content Search)

  8. Workflow –Business Process Management • Integrated with Sify DocImage • GUI base Workflow Designer & Workflow Handler • Users can create custom workflows • Both Doc & Form Based • Fixed Workflows – predefined • Flexi flow – user decides where the doc should be forwarded • Notification & Escalations through e-mail • Add comments to the documents • Annotations can be added like highlighting, sticky note etc. on images

  9. Sify’s Knowledge Management Offerings

  10. Some Significant Digitisation projects executed by Sify • ICICI Prudential : Managing scanning services at 300+ locations for ongoing scanning of Customer Policies & Supporting Documents • Aviva Life Insurance: Managing scanning services at 35+ locations for ongoing scanning of Customer Policies & Supporting Documents • Max New York Life Insurance: Managing scanning services at 20+ locations for ongoing scanning of Customer Policies & Supporting Documents • Reliance Life Insurance: Managing scanning services at 70+ locations for ongoing scanning of Customer Policies & Supporting Documents • Bajaj Allianz Life Insurance: Managing scanning services at 7 hub locations for ongoing scanning of Customer Policies & Supporting Documents • Tata Teleservices Ltd., Rajasthan Circle: Scanning of backlog as well as ongoing volume of CAFs for ABU • DLF: Scanning of backlog of 2 cr. pages of customer files and drawings apart from DMS software deployment • Dell: Scanning of Employee records apart from DMS software deployment • Mphasis: DMS software deployment and scanning of employee records

  11. Sify E-Learning Saba has partnered with Sify to market Saba- HCM Solution in India and International Markets. About Sify eLearning • Strong Domain Expertise in multiple verticals • Over 6 years of strong global experience • Delivered over 3500 hours of learning content • Fortune 500 clientele • Adherence to SCORM, AICC and 508 Standards • Hybrid – Offshore - Onsite engagement model • ISO 9001:2000 certified development center • 250 people across three development centers Highlights • Winner of two Brandon Hall Gold Awards • Fostering Instruction Design Values • Innovation in delivery aligning with customer goals • Metric driven Quality and project management • Flexible development models

  12. Computer based training Web based training Instructor led training Custom Content Creation M-Learning Game based training Training aids Innovative learning Globalization services Multi lingual translation Localization LMS implementation LMS customization Help desk support Learning infrastructure Application development Implementation of 3rd party applications L1/L2/L3 support Learning applications eLearning Services

  13. Clients – Select List

  14. Online Examination Activities • End to end service provisioning for the Examination process. This involves the following: • Identification & Allocation of Online Test Centres • Generation of Admission Cards • Infrastructure in term of testing centers • Multi-location • Additional facilities like printers, web cam • Online testing and assessment engine • Reports and Analytics • Deployment • Customer Care

  15. Our Esteemed clients: • Indian Institute of Banking & Finance (IIBF): A government institute, conducts various examinations, like Banc assurance (certification exam for insurance agents), promotional exams for all Banking officials and various other qualifying exams. More than 4,00,000 candidates have taken examination from Sify iWay across 70 cities. • Satyam Computer Services conducts recruitment exams every month. Sify has conducted recruitment exam for more than 20,000 candidates from Sify iWays. • TATA power also conducts recruitment exam for their organization through Sify iTest. • Insurance companies like Birla Sun Life, ICICI prudential conduct post training evaluation exams from their office premises and Sify iWays depending on their requirement. • IBM-Daksh –Sify has deployed an end-to-end iTest solution covering registration with photo capture till the issuing of appointment order. IBM conducts such walk-ins for more than 100 candidates in a week.

  16. Messaging and Collaboration -Features VAS – Unified Communication (Conferencing, PBX integration) Local / Cluster Continuous Replication Workflows Outlook Web Access Rich Web Interface Multiple Calendars Mail on Mobile Shared Folders Calendaring Address Books Contacts Email Microsoft Exchange Sify Premium Mail Outlook Connectors Rich Web Interface Multiple Calendars Mail on Mobile Shared Folders Calendaring Address Books Contacts Email Sify Mail Shared Folders Calendaring Address Books Contacts Email

  17. Service Delivery - Options Hosted Services Sify Basic Anti-Spam Sify Premium Anti-Spam Sify Basic Mail Sify Premium Mail Microsoft Exchange Value Added Services On Premise Services Sify Basic Anti-Spam Sify Basic Mail Sify Premium Mail Microsoft Exchange Value Added Services • Managed Services • Sify Basic Anti-Spam • Sify Basic Mail • Sify Premium Mail • Microsoft Exchange • Value Added Services

  18. Upstream Downstream What is Forum? Forum: For Visibility in Forward Supply Chain • Solution for integrating forward supply chains of organisations using internet technologies over a standards-based information exchange platform Sales Portal Micro ERP Micro ERP POS C&F Retailer Manufacturer Distributor Distributor Hand Held Mobile Salesman

  19. What is Forum? - I Powerful Application for Managing Business • Key components: • Desktop Solution for trading businesses like C&FAs, Distributors & Small Retailers offering modules for Inventory Purchase Sales F&A

  20. Forum TM Architecture Forum™ can be implemented in two architectures: • Forum™ EXchange Services (FXS) • Sify’s hosted Exchange (Forum Central) facilitates two way data interchange. • Forum™ Closed User Group (CUG) • A bridge application is built and implemented at the Principal’s head office to facilitate two way data interchange between P&G and its Distributors.

  21. Internet Internet Internet Forum Client Forum Client Forum Client Forum Micro-ERP Forum Micro-ERP FORUMTM ARCHITECTURE FXS P&G Head Office Web Based Back End Application at P&G’s Office P&G’s ERP Forum CentralTM Distributor Distributor

  22. Internet Internet Forum Client Forum Client Forum Micro-ERP Forum Micro-ERP FORUMTM ARCHITECTURE CUG P&G Head Office Web Based Back End Application at P&G’s Office P&G’s ERP Forum™ Bridge Application Distributor Distributor

  23. Existing Clients: Forum

  24. Thank you

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