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So Much Data, So Few Connections

So Much Data, So Few Connections. Lori Carlin – lscarlin@aip.org Director, Fulfillment and Marketing AIP Publishing. AIP Publishing – who are we? Goals and Objectives for our Publishing Program The Challenge The Solution How is it working for us Lessons Learned. Overview.

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So Much Data, So Few Connections

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  1. So Much Data, So Few Connections Lori Carlin – lscarlin@aip.org Director, Fulfillment and Marketing AIP Publishing

  2. AIP Publishing – who are we? Goals and Objectives for our Publishing Program The Challenge The Solution How is it working for us Lessons Learned Overview

  3. AIP – founded 1931 AIP works to advance and diffuse knowledge of the physical sciences and its applications to human welfare.

  4. AIP at a Glance • Umbrella organization for 10 physical science societies—Combined membership totals 152,000 scientists, engineers and educators (with some overlap) • One of the world's largest not-for-profit publishers of scientific information in physics • Full-solution publishing services provider

  5. Customers and Stakeholders • Individual Institutions • Institutional Buying Groups • Librarians • Researchers

  6. Goals and Objectives

  7. Data Types/Sources Subscribers Authors Consortia Donors Personalization Service eTOC COUNTER Usage Data Single Articles Members Turnaways

  8. Unique Identifier Project - 2005

  9. Global Economic Downturn

  10. Requirements

  11. Requirements

  12. Requirements

  13. What did we do?

  14. Product Demo/Review – June 2009 Business Case – July 2009 Management Approval – August 2009 Testing Phase Implemented – October 2009 Launch – December 2009 Implementation Timeline

  15. Fulfillment System – Subs and Consortia Manuscript Submission – Authors and Researchers eTOC Registrants COUNTER Stats Turnaways Single Article Sales My Sci – Platform Personalization Service Membership System Details

  16. Ringgold audits our subscription data regularly • Licensed Ringgold Database for non-audited records • Aggregated account information up to a Master Institution level • Associated data back to the Master Institution • Authors and Reviewers • eTOC Registrants • Turnaways • And other Related Contacts Aggregation

  17. Individual Account Value Overall Institution Value Number of Products Purchased Total Authors Total eTOCS COST PER DOWNLOAD Calculated Fields

  18. Source Data

  19. Search Form

  20. Search Results

  21. Dashboard View

  22. Aggregated Institutional View

  23. Aggregated View – page 2

  24. Behind the Dashboard

  25. Behind the Dashboard

  26. Hierarchy Viewer

  27. Beyond Viewing

  28. File Download

  29. Chart

  30. Analyze

  31. Wouldn’t have done anything differently Okay to Play Don’t wait until information is perfect or all ready to go 3 years worth – 5 years would be better Tried to force this into the way we do business – multiple accounts made it difficult in the end – now we have project to clean up – but still would not have waited! Lessons Learned

  32. Next Steps

  33. Questions

  34. Thank you!

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