1 / 23

Community Shops: The Better Business Model

Community Shops: The Better Business Model. James Alcock: Community Retail Manager Plunkett Foundation. Overview. Introduction to Community Shops Best Practice from Kirdford, Sussex Best Practice from Brockweir and Hewelsfield, Gloucestershire Further support available Group Discussion.

elsu
Download Presentation

Community Shops: The Better Business Model

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Community Shops: The Better Business Model James Alcock: Community Retail Manager Plunkett Foundation

  2. Overview • Introduction to Community Shops • Best Practice from Kirdford, Sussex • Best Practice from Brockweir and Hewelsfield, Gloucestershire • Further support available • Group Discussion 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  3. Introduction • Definition: Shop which is owned and/or managed by the community, for the community • Legal Structure: Industrial and Provident Society for the Benefit of the Community • Start-up Capital: £20,000 - £200,000+ • Premises: Original shop premises, New build, Portable Buildings, Church, Village Halls • Stakeholders: 150 members, 7 committee members, 2 employees, 30 regular volunteers, • Customer base: Immediate population, plus passing trade • Turnover: £7,000 – £900,000 (avg: £130,000) • Year Started: 1984 • Stage of Development: 271 shops trading, opening at a rate of 20 per year

  4. Better Resilience • 96% success rate • Increasing rate of shop openings • 400 village shop closures each year 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  5. Better Governance • Robust legal structures: genuine community ownership • 65% IPS Bencom: Prioritise community benefit • Democratically elected committees: answerable to the community • Avg of 150 members: resource pool * Caveat CLG and CICs 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  6. Better Finances • Community Shops are (or should be) profit focused! • Collective turnover: £32million pa • Turnover range: £7,000 - £900,000 • Average Net profit: £3,654 • Reduced staffing costs - Volunteer hours Avg 30 – saving of £6.2m • Favourable terms on other overheads • Trading for community not commercial purpose • Inclusion of Share Capital: e.g. Dunsfold and Tewin • Local Food – £1 = £1.76 to local economy 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  7. Better services • Retain essential retail service • Local Food: village shops number one platform to purchase local • Safeguard Post Office services: 56% have Post Offices • Cafes: 40% have cafes • Community Spaces: 15 in Village Halls, 5 in Churches, 3 in Pubs 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  8. Better communities and Lives • Social value of community shops • Inclusion of cafes, volunteers, events • Support the elderly, less mobile and more vulnerable • Active citizens, supporting citizens • Profit reallocated for community use: 22% • £197,754 annually • Volunteer opportunities: 30 volunteers • Employment: 1.8 employees • Training: all ages 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  9. Better Environmentally • Less Travel • Reduced food miles • Influenced by modern day behaviours and values e.g. Thorncombe • Food re-use • Composting • Recycling • Bag loans 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

  10. Kirdford

  11. Gutted

  12. Fit Out starts – mid April 2010

  13. Late Evening 14th May 2010 – eve of trading (soft opening)

  14. 5th June 2010 Official Opening

  15. Chichester Observer Community Award for Best Shopworker

  16. CLA/AiRS Success in Rural Business Award 2011 South East Region Winner 2011

  17. Creating ownership

  18. Involve your community Create ownership and pride Regular dialogue Newsletters Emails Events Press coverage Website Facebook Twitter

  19. How do you reach and communicate with all sections of your community?

  20. Support Available • Central Support Service • Telephone, Email, Face-to-Face • Adviser Network • Community Advisers, Specialist Advisers and Mentors • Online Community Shop Network • Forum, Directory, Tools and Resources • Advice Sheets • Legal structures advice and registrations service • Community Shares and Fundraising • Membership Services • Representation and Purchasing • Press and Publicity.

  21. Summary Community shops: • Are more resilient and financially robust • Promote inclusively • Address social exclusion • Support the local economy • Reduce carbon footprint 01993 810730 info@plunkett.co.uk www.plunkett.co.uk www.plunkett.uk.net

More Related