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Perkins 101

Perkins 101. How does that money get back into the Perkins Fund, anyway? Laurelle Swan, Vice President, West Coast Region, ECSI December 10, 2012. 2012 CASFAA Annual Conference. December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference. Entrance Interviews Online or in-person?

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Perkins 101

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  1. Perkins 101 How does that money get back into the Perkins Fund, anyway? Laurelle Swan, Vice President, West Coast Region, ECSI December 10, 2012 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  2. Entrance Interviews • Online or in-person? • Promissory Notes • Online vs. paper • Annual Disclosures and Regulation Z • Red Flag Rules • Tax Forms • 1098E and 1098T Making the Loan, In-School Status 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  3. Statuses: • Graduated, Withdrawn, or LTHT • Process – likely the most critical component of a successful program • Notification of exit process • Carrots and sticks • Exits: Online or in-person? • Mailed exit requirement Exiting School, Entering Grace 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  4. Grace Audit Notices • Required • Grace ending services • Optional • Multiple grace periods • 9-month vs. 6-month Grace Status 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  5. Billing: Monthly vs. Quarterly • Multiple payment options • Online options • International options • Consolidation and LVCs Repayment 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  6. Reprieve: Deferments and Cancellations • Deferments • Cancellations • Forbearances • Interest due at end of forbearance • Death and Disability 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  7. Delinquency and Default • Default Management • Cohort default stats/rates • Required delinquency notices • 60-day final demand letter • 90-day due diligence calls • Definition of Default • Skip-tracing: both address and phone 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  8. Pre-Collections, Collection Agencies and Available Tools • Pre-Collections • Internal vs. External • Collection Agencies • Credit Bureau reporting and E-OSCAR • DRAP • Rehabilitation 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  9. State Tax Offset programs • Government Assignment • Pros and Cons • Perpetual Billing The Final Frontier 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  10. Success – Paid in Full • Prom Notes vs. PIF Letters • Retention of original notes • Key to success? 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

  11. Thank you! Laurelle Swan, Vice President West Coast Region, ECSI lswan@ecsi.net 925.457.2081 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CA CASFAA Annual Conference

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