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lq'kklu. School of Good Governance And Policy Analysis. National Workshop on Disseminating Information on Good Practices in Public Service Delivery June 5, 2009. BHOOMI-Management of Land Records in Karnataka Shri Rajiv Chawla , Secretary (Survey Settlement), Government of Karnataka.

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lq'kklu

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  1. lq'kklu School of Good Governance And Policy Analysis National Workshop on Disseminating Information on Good Practices in Public Service Delivery June 5, 2009 • BHOOMI-Management of Land Records in Karnataka • Shri Rajiv Chawla, • Secretary (Survey Settlement), • Government of Karnataka

  2. Project coverage 7 million farmers: 35 million beneficiaries 20 million land records (0.6 hectare average size of holding) 202 project locations serving farmers from 27000 villages The genesis The concept Achievements Benefits Learnings Road Ahead Award Criteria The project happened in Karnataka 0.2 mn sq kms Bangalore

  3. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria Its all about agricultural land record reforms • Data in land records • Demographic data, Economic data, Legal rights • 47 information ‘fields’ – owners, tenants, crops, yield, irrigation sources, mortgage details, soil, bank loans etc • Critical to farmers • Basis for ownership & loan • Instrument of social justice • Poor records lead to litigation & social unrest • Ensure government gets its due returns • Critical for economic growth

  4. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria The essence of Bhoomi Bhoomi is a farmer friendly mechanism to access and update land records using state of art technology

  5. Farmers availing services

  6. Farmers availing services

  7. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria Land records : Then & Now Post Bhoomi Before Bhoomi Manual records Computerised Low visibility Transparency Cumbersome Easy access Dated records Up to date Harassment Citizen friendly Secured Tamper Prone

  8. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria The path traversed-amazing numbers • Data entry • 10000 plus officials underwent training on data preparation and validation process • 20,000 man-months legacy data entry involving 1200 operators • Validated 20 mn records through 6.7 mn farmers and 9000 Village officials • Bhoomi software & Training • Fully developed in-house by NIC,Bangalore • Requirement specification through 16 workshops-participatory development • 1000 man-months development effort • Development in local language • 1000 + village officials trained

  9. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria The transition in documentation

  10. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria Transparency ensures social equity • Gone are the days when Village Accountants would be able to dole favors on extraneous considerations First in first out mutations in Bhoomi No more discretion to favor influential people

  11. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria Bhoomi has touched farmers’ lives • 7 Crore copies have been provided from the Bhoomi kiosks • 2 crores copies provided to citizens every year • Mutation incidence has increased 3 fold • Land based litigation down by around 50% as per revenue department officials

  12. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria What has Bhoomi achieved • Handwritten records fully substituted by computerised records- a legal framework in place • Imposition of user charges with better delivery of services make scheme viable and sustainable- Collection of Rs 1.5 Crore per month as against annual total expenditure of Rs 18 Crore on project • Till date Rs 105 Crore user charges collected • Land records in public domain • No application, no identity requirements • Land records and mutation status on web • Biometrics authentication- Non repudiation feature • Crop data updated three times a year • Rabi Khariff and Summer

  13. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Recent developments in Bhoomi • Using Hand held devices like Simputer and mobile phones for online data capture • Avoid drudgery of current manual crop collection and batch updation • Offloading distribution of records to privates sector • 800 rural telecentres under NEMADDI project in place • Bhoomi makes Nemmadi sustainable- killer application • Providing value added services to farmers from 800 rural telecentres • 42 other services like social pensions, income and catse certificates etc,

  14. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Recent developments in Bhoomi • Pilot on electronic linking of lending agencies with bhoomi • Electronically request Bhoomi for mortagage entries • Pilot on electronic linking of land acquisition officers to Bhoomi • Electronically informing Bhoomi of 4(1) and 6(1) on lands

  15. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria What did Bhoomi demonstate • Such huge projects are also doable with existing bureaucracy • Citizens do not mind paying for better services • Broke the myth of FREE services

  16. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Success factors • Political and administrative support for the project • Demonstrating early successes to silence cynical staff and critics • Importance of pilots • Stakeholders engagement and involvement • Abolition of alternatives • No competition to new system • Institutionalization and legal changes • Committed NIC staff • Continued support

  17. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Success factors • Capacity building among government servants • Catch them young- compassionate appointed village accountants • Involvement of vendors and contract management • Training of data entry vendors • Facility management • Evolution of self funding model • No dependence on government • Appropriate Technology choices • Institutional administrative structure for implementation • Bhoomi monitoring cell • Continuity of project champion

  18. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Challenges faced • Cynicism among government officials • Indifferent senior bureaucracy • Lack of IT knowledge among senior officers like DMs • Impatient political leadership

  19. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Learnings from Bhoomi • Devil lies in details • Capture low hanging fruits • RTCs were not corrected or updated before taking data entry • But need to capture difficult fruits also • Improving quality of land records • Gradual introduction of reforms to manage change helps • Provisioning of copies from kiosks instead of 10000 VAs • FIFO in mutation • Merger of survey department with Revenue department • Integrated mutation • No registration till seller is the owner • Presumptive mutation

  20. The genesis The genesis The concept The concept Achievement Benefits Learnings Road ahead Award Criteria Learnings from Bhoomi • For projects to be successful • One requires many committed officials • Who may not be necessarily senior officers • Slow and steady wins the race • Huge projects require LARGE time to execute • Challenge your belief and thinking • And innovate and innovate • Respect new ideas • Create environment for innovation

  21. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria Road ahead • Find the errors in Bhoomi data and correct the same • Ensure that spatial data and non spatial data remains in sync • Evolution and implementation of integrated mutation process • Integrate registration system with Bhoomi tightly • Migrate towards titling system

  22. The genesis The concept Achievement Benefits Learnings Road ahead Award Criteria Efforts towards Replication and recognitions • Bhoomi is now declared to be the national model for replication by MIT GOI • Detailed study of Bhoomi by World Bank made available on its website for facilitating replication. (www.worldbank.org/publicsector/egov) • World Bank and Ford foundation have got done an independent evaluation of the BHOOMI project • Apart from winning silver in CAPAM, Bhoomi was one of the finalist in Stockholm challenge award 2002 • Winner of national e-Governance award • Winner of United Nations Public service award 2005-06 • PM award for the year 2006-07

  23. Thank You Rajeev Chawla Commissioner Survey settlement and land records and Special Secretary (Bhoomi) Revenue Department Govt of Karnataka E-mail: rajeevchawlaias@karnataka.gov.in Website: www.bhoomi.kar.nic.in

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