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Who?

Denise Swett - Foothill College Associate Vice President, Middlefield Campus & Community Programs CTE/Tech Prep/SB-70 Grants Professional Development Career & College Connections Noncredit Division Valerie Kisiel – Innovative Educators Online professional development

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  1. Denise Swett - Foothill College • Associate Vice President, Middlefield Campus & Community Programs • CTE/Tech Prep/SB-70 Grants • Professional Development • Career & College Connections • Noncredit Division • Valerie Kisiel – Innovative Educators • Online professional development • On-Demand Student Success Workshops • Online advisor in addition to IE work • Combined, IE staff has over 45 years of experience • Working to improve services to students for the past 10 years Who?

  2. Are you? • Student Services • Academic Services • Faculty • Other • Do you offer online advising, counseling or tutoring sessions? • Do you currently offer 24/7 online resources or services for students? Who is out there?

  3. Think outside of the box What are the goals for today? • 2. Do more with less • 3. Restructure the way we serve students

  4. Online enrollment increased by what percentage from 2001-2009? • A. 50% • B. 75% • C. 543% • D. 832% Online Education & Services (US News & World Report, Sept. 2010 http://www.usnews.com/education/online-education/articles/2010/09/22/online-degrees-learn-more-before-you-enroll

  5. 1. Most people want information online • Convenience is king

  6. What percentage of today’s students are considered non-traditional? • A. 35% • B. 45% • C. 75% • D. 85% Non-Traditional Students http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/FutureofHigherEducation/199391

  7. Multi-Tasking is a must! 2. Outside Commitment Overload

  8. More Students + Less $$$ • = • Doing More with Less • http://broadcast.dcollege.net/drexel/published/500/568/3W/bH/568_18337_214010.m4v Doing More with Less

  9. 3. Times have changed • Old School New School

  10. Most people want information online • Convenience is king • Outside Commitment Overload • Multi-Tasking is a must • Times have changed • Old School – New School 3 things that are clear to us

  11. Podcasts/Vodcasts • Online Student & • College Services • Web Conferencing • On-Demand Videos Solutions

  12. Social Networking - Ning DEFINITION A podcast is a series of audio or videodigital-media files which is distributed over the Internet by syndicateddownload, through Web feeds, to portable media players and personal computers. ~ Wikipedia Podcasts/Vodcasts

  13. Uses • Instructional • Lecture • Test Review • Grading • Supplemental information • Tutoring • Lots of free tutoring podcasts • Language example • Advising • Faculty member talk about program • Course descriptions • Registration steps • Examples • http://www.itunes.emory.edu/index.html • http://itunes.apple.com/us/itunes-u/student-services/id390961657http://itunes.stanford.edu/

  14. Social Networking - Ning Is this the best delivery option for the content? People to include in the discussion Cost Software needed How to make it happen Marketing Implementation

  15. Steps to Implementation

  16. What is Online Service? Online Student Services GOOD PRACTICES Fast access to information Accurate and current information Student friendly site design and navigation ADVANTAGES Available 24/7: repeatable Watch with parents/family Can be available in multiple languages CHALLENGES Lack of “personal touch” Not all students have computer access or skills

  17. Social Networking - Ning HOW DO WE USE IT? Career Center Counseling Financial Aid Outreach CTE/Vocational Classroom Parent Programs Uses

  18. Social Networking - Ning Instant Response https://foothill.intelliresponse.com/students/ Advising http://www.frontrange.edu/onlineadvising/ http://www.alamo.edu/sac/csd/olac/ Chat http://www.zazachat.com/news.aspx?newsid=23 http://solutions.liveperson.com/customers/uno/overview.asp http://b27.cc.trincoll.edu/weblogs/sta/2010/10/moodle_chat.html Examples

  19. Social Networking - Ning Is this the best delivery option for the content? People to include in the discussion Cost Software needed How to make it happen Marketing Implementation

  20. Steps to Implementation

  21. Social Networking - Ning DEFINITION Web conferencing is used to conduct live meetings, training, or presentations via the Internet. EXAMPLES Webex, NetMeeting, Yugma (free), Adobe Connect, Elluminate Web Conferencing

  22. Uses • Student Services • Orientation • Live online orientation • Parent orientations • Get Started Sessions • Advising, Financial Aid and Career • Synchronous online advising • Instructional • Online course/lectures • Online, synchronous office hours • Instructional Support • Online presentations – supplemental instruction • Online Tutoring • Example - http://www.studentaffairs.duke.edu/nsfp/programs-services/sts

  23. Social Networking - Ning Is this the best delivery option for the content? People to include in the discussion Cost Software needed How to make it happen Marketing Implementation

  24. Steps to Implementation

  25. DEFINITION The ability to deliver a movie or other video program to an individual Web browser or television whenever the user requests it. On-Demand Videos

  26. Uses • Instructional • 1 minute paper, borrowing money, endless videos on YouTube • Motivational • Search for inspirational speakers and stories • TED: http://www.ted.com/talks/richard_st_john_s_8_secrets_of_success.html • Student Success/Support • FYE, Learning Center, Tutoring, Student Life, Supplemental Instruction • StudentLingo - https://www.innovativeeducators.org/retention_s/77.htm • Examples • YouTube – www.YouTube.comCommon Craft - http://www.commoncraft.com/ • TED: http://www.ted.com/ • StudentLingo - https://www.innovativeeducators.org/retention_s/77.htm

  27. Common Craft Online Explanations http://www.commoncraft.com/borrowing-money

  28. TED http://www.ted.com/talks/lang/eng/richard_st_john_s_8_secrets_of_success.html

  29. Interactive video-based workshops, action plans & valuable resources Topics StudentLingo On-Demand Student Success/Support Workshops Maximize Your College Experience What Makes a Successful Student Exploring Careers & Choose a Major Mastering the InterviewingResume Writing Time Management Conquering Procrastination Financial Literacy Stress Management Financial Aid Basics Discover Your Learning Style Study Tips & Note-Taking Test Anxiety and Test-Taking Skills Avoiding Plagiarism Academic & Career Exploration Personal Management Learning to Learn

  30. GOAL = Help students achieve their academic, personal and career goals GOAL = Help students be more prepared for appointments GOAL = Allow counselors and tutors to spend quality time with students. GOAL = Give faculty access to workshops to use in or outside of class GOAL = Provide useful information to all students 24/7 Goals of SL

  31. Demo http://studentlingo.articulate-online.com/5124916650

  32. Action Plans

  33. Engaging Activities Topics

  34. Spanish Version Topics

  35. Advisors and Career • Counselors • First Year Experience • Orientation • Online Learning • Learning Centers/Student Success Programs • Tutoring Programs • Faculty • Parent’s Programs. Uses

  36. www.StudentLingo.com + Your Access Code More Information: www.innovativeeducators.com email: StudentLingo@ieinfo.org or phone: 1.303-775-6004 How does it work?

  37. Feedback from Faculty Thanks for sending me the link to the Student Lingo Workshops. I used the Resume Writing and Cover Letters with my class and thought it was excellent. Are there more Student Lingo workshops available for faculty to use in our classes? The students really got a lot of great information from the Interviewing workshop.

  38. I watched the "Choosing a Major" workshop andloved it! This is exactly what Karen, James, andI have been working on for the last year. Nothaving the technical know how, our presentationdoes not look or sound as great as this. We love the videos! We have used them with students who are on probation/suspension. We have given them to our professors teaching our first year experience classes. The responses have been very positive. Please let us know if you develop any new titles. Feedback from Staff

  39. Overall the workshop was very helpful, but the most important thing I learned it today was know how pay attention and assess my study skills which help me relax and relieve the anxiety. I rate her presentation as an excellent because the examples she gave were from students. She also discussed the most important issues the student may face that hinder him/her from focusing and loosing academic progress. Overall all the strategies discussed in the workshop are very helpful. The most helpful and beneficial strategy is cognitive restructuring. Turning something into a positive by self-reflection. Student Feedback

  40. Students don’t attend student success workshops, because they cannot make it to campus or they don’t think they will use the information. They need the information when they need it. • Students miss critical class lectures due to absences. • I need to provide data to the administration showing that students need online on-demand services. Problems

  41. Solutions ACCESSIBLE Access the site 24/7. Just in time training. Example: a student is taking a test the next day and needs multiple choice strategies. Students access the workshop from home preparing for the test. ENGAGING Interactive and effective presentations, action plans and resources. All workshops are practical and can be applied immediately. COST EFFECTIVE Serve students (incoming and current), faculty, staff and parents for one low price. We do the work for you! TRACKABLEWe can run monthly reports for you so you know how many students are viewing each workshop.

  42. Brainstorming other versions geared toward specific student populations • Veterans • First Generation • Adults • Online Learner • Parents • To learn more about StudentLingo, go to • www.innovativeeducators.org • and click on Test Drive StudentLingo. Next Steps

  43. Identify 3 tools you can use to improve online student support • Determine which departments on campus would benefit from the tools discussed • Develop a plan for implementation • Find out what students want – survey or just ask • Create a task force • Cost • Staff time • Technology support involved in implementation Next Steps

  44. Social Networking - Ning Is this the best delivery option for the content? People to include in the discussion Cost Software needed How to make it happen Marketing Implementation

  45. Steps to Implementation

  46. Questions

  47. Valerie Kisiel Innovative Educators val@ieinfo.org Contact Info Denise Swett, Ed.D. Associate Vice President, Middlefield Campus & Community Programs Foothill College, CA swettdenise@foothill.edu

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