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Well-led Programme: Leading in and beyond the boundaries of your service

This programme aims to help develop clear goals and commitment to improve leadership effectiveness, understand leadership strategies to transform services, and build confidence to lead in a complex context. It includes sessions on self-reflection, leading high-performing teams, and understanding the national context of changing systems. Participants will learn about collaborative leadership and how to promote their service effectively using Appreciative Inquiry and social media.

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Well-led Programme: Leading in and beyond the boundaries of your service

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  1. Reflection Individual Team Service Three changes or impacts

  2. Well-led Leadership Programme Day Four: Leading in and beyond the boundaries of your service – looking outwards

  3. Well-led programme aims This programme will support you to: develop a clear understanding of what ‘well-led’ looks like develop clear goals and commitment to improve leadership effectiveness develop your team leadership effectiveness develop a clear understanding of how leadership strategies and techniques can be used to transform services and improve quality build confidence and skills necessary to lead services in an increasingly complex and challenging context learn from the experience of others.

  4. Day 1: Know Yourself – looking inwards Day 4:Leading in and beyond the boundaries of your service - looking outwards Day 3:Leading high performing teams – looking sideways Day 2:Leading a successful service – looking around

  5. Leading in and beyond the boundaries of your service At the end of today you will: recognise the national context of changing systems in the sector be familiar with your wider system and opportunities for engagement feel more confident about influencing and persuading others identify the features of collaborative leadership in building a positive culture in your care community apply Appreciative Inquiry in developing a positive workplace culture to support collaboration in your care community have identified new ways to promote your service.

  6. Looking outwards NHS Five year forward view Distinctive, Valued, Personal, ADASS Better Care Fund and spending review - integrated services nationwide by 2020 Pioneers, Vanguards, STP Plans and IPCs TLAP National context of changing systems in adult health and social care

  7. A SYSTEM A set of individuals, organisations or bodies working together or interacting in some way as part of an interconnecting network; a complex whole.

  8. Systems leadership “Systems leadership is a way of working that shares the burden of leadership to achieve large-scale change across communities. It goes beyond organisational boundaries and extends across staff at all levels, professions and sectors. It involves people using services, and carers in the design of those services…coming together on the basis of a shared ambition and working together towards solutions.” Source: Richard Vize, The Revolution will be Improvised, www.localleadership.gov.uk

  9. Understanding your system activity: system-o-gram

  10. Influence and Persuasion Robert Cialdini

  11. 6 principles

  12. What is a positive workplace culture?

  13. How to develop a positive workplace culture Our free toolkit can help! www.skillsforcare.org.uk/culture

  14. Developing or transforming your workplace culture

  15. Appreciating leadership • Discover…the best of what is • Dream…about what might be • Design…what should be • Deliver…what will be The appreciative leadership model

  16. Promoting your service “I think adult social care needs to be much better at celebrating the great things we do in our communities” Sharon Allen, CEO, Skills for Care Getting the message out there

  17. Online resource: Link to website Promoting your service A professional, engaging and helpful website

  18. Promoting your service The NHS website (previously NHS Choices)

  19. Online resource: Link to good NHS website profile Promoting your service The NHS website

  20. Using social media In threes talk about Do you use social media to promote your service and if so how ? Do you have any concerns about using social media? How could you develop your use of social media ? How do you use social media to promote your service?

  21. Online resource: Links to press release activity, top tips and examples Promoting your service Press Releases

  22. Promoting your service Activity – Identifying appropriate vehicles for promoting your service

  23. The Leadership Impact Project

  24. Celebrating success

  25. Keep in touchShare your successes leadership@skillsforcare.org.uk

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