National Interagency Fire Center Casual Payment Center MS 270 3833 S Development Ave

1. National Interagency Fire Center Casual Payment Center MS 270 3833 S Development Ave Boise, ID 83705 Phone: 877-471-2262 OR : (208) 387-5760 Fax: 208-433-6405 Email: casualpay@blm.gov Website:http://www.nifc.gov/programs/programs_PaymentCenter.html

2. Mission Statement The principal mission of the Casual Payment Center (CPC) is the delivery of excellent customer service in the cost effective and prompt processing of payment of casual hires for the Bureau of Indian Affairs (BIA), Bureau of Land Management (BLM), National Park Service (NPS) and the US Fish and Wildlife Service (FWS).

3. Casual Payment Center Staff Kristy Valentine- BLM Center Manager Sandra Braseth-BLM Assistant Center Manager Janet Cahill-NPS Government Lead Amber Vanderschans-BIA Government Lead • The Casual Payment Center is an Interagency Office consisting of four Government staff members. • During the peak season, the staff includes between 30 – 40 staff members (dependent on workload). These staff members are comprised of about 6 contract staff and 20-30 casuals.

4. CPC Hours of Operation • Regular Business Hours: • Monday – Friday 0745MT – 1615MT • Payments processed daily 1300MT – 1330MT • Peak Season Hours (DEPENDING ON WORKLOAD): • Monday – Friday 0745MT – 1700MT • Extended hours to include evenings, Saturdays, Sundays and/or holidays on an as needed basis with an emphasis on processing timesheets.

5. Customer Service Provided by the CPC Forms Retained at the CPC: • Federal & State Tax Forms (W-4, State Tax, & Tribal Exemption Forms) • Direct Deposit Forms, Removal of Direct Deposit, and Address Change Forms • OF-288’s submitted for payment Incoming Calls: • Payment Status • Address Changes • Direct Deposit set up • Lost Check inquiries • Employment Verification • W-2 inquiries

6. Incident Business CenterPayroll Operations Division (POD) Customer service provided by POD: • Child Support • Tax Levies • Garnishments • W-2 Disbursement

7. Customer Service Contact numbers for Garnishments Numbers are split up by the First Letter of the Casual’s Last Name: • First Letter of Last Name • A-C (303) 969-5567 • D-G (303) 969-5634 • H-L (303) 969-7483 • M-P (303) 969-7308 • Q-S (303) 969-7306 • T-V (303) 969-6605 • W-Z (303) 969-5669 • Toll Free: (800) 662-4324 (call will be transferred) • Fax: (303) 969-5392

8. Please help us protect the integrity, security and confidentiality of Privacy Act information. Social Security Numbers are confidential information and are protected by the Privacy Act of 1974. • Sending Emails to the CPC: • Please remember Personally Identifiable Information (PII) should not be sent via email. • PII includes: Name, Social Security Number (including last four), Address, Bank Account information, Phone Number, Email Address, Date of Birth, etc.

9. BIA Approved Cost Codes

10. BLM Approved Cost Codes

11. NPS Approved Cost Codes

12. NPS All Hazard Approved Cost Codes

13. FWS Approved Cost Codes

14. T&A Pay CodesCASUAL HIRES

15. Payroll RecordsCalendar Year • Approving Official Batch Memo • Date: Unit Batch Number*: • (*example: NM-BAP-2012-001) • Payroll records are maintained on a calendar year • as opposed to a fiscal year basis. • Batch Number – To make the number unique, starting each January, add the year to the unit batch number (e.g. NM-BAP-2012-001). • Datamart Reports – Most Reports are created on a calendar year basis. • Casual Files – Records are stored on a calendar year basis. Current and previous records on site, two years prior at NIFC, and offsite access to prior years upon request.

16. Total Number of Casuals Calendar Year 2012

17. Total Gross $ Amount Calendar Year 2012 YTD Grand Total All Agencies $51,441,111.27

18. Total Gross $ Amount Calendar Year 2012 YTD Grand Total All Agencies $2,558,353.39

19. Total Number of Payments Calendar Year 2012 Grand Total Payments All Agencies 33,441

20. Calendar Year stats 2012

21. 5 Year average number of paymentsCalendar Years 2008-2012

22. DOI Five Year Average 2008-2012

23. Please visit our website to help with your hiring needs. http://www.nifc.gov/programs/programs_PaymentCenter.html

24. Things that can be found on our webpage: CPC Contact Information Current Hours of Operation Annual Reports Publications Procedures Forms AD Pay Plans Agency Memos Hiring Documents Links Not finding what you need? Please feel free to call us to help navigate through……or send us an email with comments or suggestions for the webpage.

25. We would like to invite you to come visit us….. To detail at the CPC, you will need prior approval from both the CPC Manager and your National Lead. To get the process started, you will find the CPC Detailer Form on our webpage under Forms. We look forward to meeting you! Come for a tour, or even a detail to meet us and get a better understanding of the Casual Payment Center.

26. We strive to provide excellent customer service!