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Elevate your Cornwall experience with dynamic digital marketing. Attracting new visitors, maximizing repeat business, and increasing visitor spend. From awareness to post-visit, we provide engaging content and experiences to inspire and inform. Achieve your top website priorities and measure success with our comprehensive strategies. Join us at www.visitcornwall.com!
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Defining objectives • To attract new visitors (when we need them) • To maximise repeat business (when we need it) • To maximise visitor spend
What does the customer need + when? Awareness Information search Intention Decision Visit + Post Visit
What does the customer need + when? Awareness • Online PR • Social media • Viral Consideration/ information search Intention • SEM • Website • Blog Decision Visit • Website + Post Visit • Mobile • Website • Social media • Social media • (ECRM)
Why digital marketing? Dynamic • Constantly evolving • Easily and cost effective to update • Immediate Rich, multi-media experiences • Customer can experience and sample what we’re selling through video, slideshows, Google maps, customer reviews Facilitates peer to peer / WOM • Sharing digital content via our customers and audiences is one of the most effective ways we can do this and increase reach Cost effective Potential global reach
Top 3 priorities for the website… • Convert virtual visitors to physical visitors • Make their visit the best it can be • Inspire them to repeat visit
Measuring success • Unique visitors to website year on year • Facebook fans • Twitter followers • YouTube views • E-newsletter sign-ups
. . . thank you www.visitcornwall.com