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Rust Enterprise Transitions. Reactive to Proactive. History. Processes 100% Custom Application Development for each Case – cut and paste at best Completely Isolated environments and process allowing little planning as requirement
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Rust Enterprise Transitions Reactive to Proactive
History Processes • 100% Custom Application Development for each Case – cut and paste at best • Completely Isolated environments and process allowing little planning as requirement • Fits Specific Clients Very Well; but scales and is repeatable at high cost • Good if all time is billable and cost is not an object Limitations • All Clients Require Custom Development or heavy modification • Minimal Reuse of Previous Efforts • Limited Clients who Fit Domain Model resulting in many different applications, tools, technologies, and teams. • Unfeasible to Add a New Business Services
Present Process • Configure claims processing versus modify and develop • If required build custom business rule enforcement • If required build custom web site Limitations • Duplication of effort in rules enforcement • 100% of web sites require development • Significant effort to add new business service(s)
Near Future Process • Pricing Model Moves From Time Based to Service or Unit Based • Information Technology Configure Business Rules • Business Line(s) Configure Case Web Sites • Costs Per Case Go Down • Profits Per Case Go Up (in a unit price model) Limitations • 100% Business Rules Still Involve Information Technology Involvement • Still Solving Problems With Significant Effort
Service Orientation Process • Business lines perceive company as a combination of all or some services to clients and vendors • Information technology perceives company as services to business and clients • Business can monitor services for inefficiencies and performance • Services can be added, replaced, or removed or re-orchestrated as the market flexes or inefficiencies are discovered • Inefficiencies are easy if not transparent to discover.
Accidental Architecture • Architecture of an enterprise: • Grown by adding silo processes • Acquired by acquisition • Common when trees block view of forest • Causes inflexibility and high costs when: • Expanding business processes • Automating repeated tasks in business processes • Minimizing duplication in business processes • Merging business processes • Searching for places to improve