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Supported Housing for HWB

Against All the Odds: Framing a Case for Support Services in 2014 Domini Gunn Director of Health and Wellbeing CIH. Supported Housing for HWB. Key challenges. Finding a balance between retrospective analysis, and what will support your offer in the future

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Supported Housing for HWB

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  1. Against All the Odds: Framing a Case for Support Services in 2014Domini GunnDirector of Health and Wellbeing CIH

  2. Supported Housing for HWB

  3. Key challenges • Finding a balance between retrospective analysis, and what will support your offer in the future • There is lots of research about what improves the lives of people – what is your role in this and what impact does it have on the national outcomes? • What are the local commissioning and health priorities? This will help to shape your offer in different areas • Very little of the data collected now through SP contract monitoring directly tells commissioners about your expertise in relation to the national outcomes, so…

  4. Building an impact narrative This work needs to be about building an ‘impact narrative’, across a number of different outcomes or domains, drawing on a number of different evidence sources, including: • Case studies • Evaluation findings • Personal outcomes / Supporting People data • Customer feedback • Business case

  5. How might we do it? • Constructing a narrative from different perspectives • Looking at costs and benefits • Different measures require a different approach –need to reflect local commissioning priorities • Critical analysis of your evidence base – where are the gaps? • Focusing just on the national outcomes is likely to limit what you can say • Coherent, evidenced, outcome focused, costed case for investment

  6. Linking ‘distance travelled’ to the calculation of social value

  7. Social Value tool for supported housing • Many Social Return on Investment (SROI) and Cost Benefit models are complex – require specialist input and analysis. • Risk becoming dated quickly • CIH consultancy is working with the housing support sector to develop a tool that meets our specific needs. • Service user placed centre stage • Transparent process, accessible, locally adaptable, with read across to all relevant outcome frameworks

  8. Some important challenges • Availability of evidence on which to base credible estimates of ‘value’ for each outcome • Sector buy-in, especially on weighting criteria • Transparency in the model (‘behind the scenes’) • The subjectivity of assessing outcomes • Capturing the unique characteristics of each individual client’s circumstances

  9. CIH resources & tools • CIH consultancy services • Service Quality Tool – SQT – DCLG sponsored • Social Value – housing related support • DCLG commissioning support - remodel • DCLG older people’s service remodelling • Adult & Child Safeguarding • Corporate partnership • Policy & practice

  10. Sharing resources

  11. Rhetoric to Reality Chartered Institute of Housing: www.cih.orgsource of information, support and professional membership What you need to know about the care bill - CIH briefing Creating housing choices for life – CIH briefing CIH Tools: Service Quality (2014), VFM(2013) & Social Value (2014) Developing your local housing offer for health and care - targeting outcomes – CIH framework doc Hospital 2 Home resource pack www.dh.gov.uk/health/2012/10/hospital-2-home/

  12. More information If you would like further information please contact me at: domini.gunn@cih.org or phone the office on : 0844 561 1758 Further details on the Service Quality Tool (SQT) & other services can be found at www.cih.org/consultancy

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