1 / 16

Professional Development for ICT Staff in Health

Professional Development for ICT Staff in Health. Andrew Haw & Wally Gowing Professional Development Committee. Contents. Report on work of ASSIST & its PDC Professionalism - a reminder Professionalism Project Professionalism developments HIS Review Service Benchmarking Future Steps.

gili
Download Presentation

Professional Development for ICT Staff in Health

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Professional Development for ICT Staff in Health Andrew Haw & Wally Gowing Professional Development Committee

  2. Contents • Report on work of ASSIST & its PDC • Professionalism - a reminder • Professionalism Project • Professionalism developments • HIS Review Service • Benchmarking • Future Steps

  3. Professionalism - a reminder • Protecting the public • Governing body to direct behaviour • Standards of education & competence • Independence of thought & action • Registration & regulation • Leadership in field

  4. ASSIST Professionalism Project • Professionalism in HI needed - • bad informatics can kill • uneven quality: anyone can provide HI services • no standards set • lack of leadership • Developments needed beyond existing • Agenda for Change - impact unknown

  5. ASSIST Professionalism Project • Making Information Count - static • Lack of staff input • Coordination of developments needed • Weakest areas - ICT & IM • No resources for staff development • Apply to LSPs

  6. Professionalism Processes

  7. Professionalism - Players • NHSIA - develop health informatics via Health Informatics Development Strategy Advisory Group • HR Strategy (for DoH) • Occupational Standards • Workforce Development Directorates - local implementation & funding • UKCHIP - registration & regulation • ASSIST/Other prof. bodies/BCS etc - • subject based, good practice, CPD, peer review etc

  8. ASSIST etc UKCHIP WDD HIDSAG Joint Work Enabling NHSIA LSPs NPfIT Professionalism - Players

  9. Project Consequences • Dialogue & joint work with NHSIA • HIDSAG • ASSIST need for resources & improved infrastructure • HIS Review Service Pilot • Benchmarking

  10. HIS Review Service • Pilot undertaken • Funded by NHSIA • Bury & Rochdale HIS • Process - • Peer review - 4 people on site • Preliminary questionnaire • Report back • Evaluation - (funded by NHSIA & ASSIST)

  11. HIS Review Service Evaluation • Identified & confirmed potential benefits to NHS, NHS organisations, HIS, staff • Peer review & service feasible • Issues (eg hosting, funding) to be resolved • Sit alongside similar mechanisms • Set of recommended actions • Develop benchmarking • Create quality assurance framework for HI

  12. Quality Assured Services Eva l uat i on - H IS R ev i e w Q ua l i ty Assu red I C T Se r v i c e s C us t o mer P e o ple re l a t io ns S er vic e s & de l i v er y B us i n e s s P ro c e s se s C P D S L A s I TI L O c c u pa ti o n a l s t a n d a r d s B us i n e s s St ru c tu r e M e t r i c s P r o fe s s i o n a l / R e g is t r a ti o n Qu a l it y s ta n dard s Wo rk f o r c e P la n n i n g – B en c h m ar ki ng ISO 9000 r e c r u i t m e n t & r et en ti o n y n Standa r ds fo r Info rm at i cs Se r v i ce P r ov i s i on

  13. Benchmarking • Key goal: avoid re-invention • To answer the questions ‘How am I doing’ & ‘How might I improve’ • Needs derivation of acceptable benchmarks that are sensitive to organisation size, type, funding, history • ‘Do unto yourself before others do it to you’

  14. Future steps • Need sponsorship - source? • Establish HIS Review & Benchmarking Service • Create quality assurance framework for HI • Develop training for peer reviewers • Lead on CPD for IT & IM • Develop Practitioners Guides (eg ITIL) • Other products? • Income generation to aid professional development

  15. Future steps - PDC • Review role - in light of UKCHIP developments & BCS link • Review modus operandi - use BCS established facilities • New members & chair needed - for new approaches & new ideas

More Related