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Respect vs. Money: Successful LSP-Freelancer Relationships. Gianni Davico Tesi & testi S.a.s. A word about me. Tesi & testi The book Turin, Bologna, Rome , Santiago de Chile Please be patient with my English!. Topics. Respect vs. Money Features that make a translator a REAL pro
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Respect vs. Money: Successful LSP-Freelancer Relationships Gianni Davico Tesi & testi S.a.s.
A word about me • Tesi & testi • The book • Turin, Bologna, Rome, Santiago de Chile • Please be patient with my English! Gianni Davico
Topics • Respect vs. Money • Features that make a translator a REALpro • A real life example • Features that make a TC owner a REALpro • A possible solution Gianni Davico
Bologna – September 24, 2004 Gianni Davico
1. Respect vs. Money That is: features vs. benefits • “We are intellectuals” • o • “I recently did a telephone interpretation [...] and have not been paid. I cannot get through to them neither by telephone nor by e-mail. [...] My previous job with them was not adequately compensated when one takes into consideration the humongous job I did for them.” Gianni Davico
2. Features that make a translator a real PRO • IT aptitude • Promptness in delivery • Professionalism and courtesy • Treat each customer differently • Give feedback! Gianni Davico
3. A real life example: DE>IT patent translation Priorities: • Deadlines • Quality (a given) • Price (not decisive) Gianni Davico
4. Features that make a TC owner a real PRO “Ho guardato il nemico negli occhi, ed ero io” Entrepreneurship Problem solving Staying informed Gianni Davico
5. A possible solution • TCs as the real “translators” • I want to pay translators MORE, not LESS • Excellent service • o • List of resources Gianni Davico
Any questions? Gianni Davico
Thank you! Gianni Davico davico@tesietesti.it http://brainfood.tesietesti.it/ Skype: gianni.davico Gianni Davico