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Chapter 3

Learning. Chapter 3. Knowledge. Concrete Experience (exercises). Active Experimentation (personal application assignments). Reflective Observation (discussion). Abstract Conceptualization (reading). Kolb’s Experiential Learning Model. Concrete Experience (CE). Learning from feeling :

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Chapter 3

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  1. Learning Chapter 3

  2. Knowledge Concrete Experience (exercises) Active Experimentation (personal application assignments) Reflective Observation (discussion) Abstract Conceptualization (reading) Kolb’s Experiential Learning Model

  3. Concrete Experience (CE) • Learning from feeling: • Learning from specific experiences • Relating to people • Sensitivity to feelings and people • Reliance on one’s ability to be open-minded and adaptable to change

  4. Reflective Observation (RO) • Learning by watching and listening: • Careful observation before making a judgment • Viewing things from different perspectives • Looking for the meaning of things • Reliance on one’s own thoughts and feelings to form opinions

  5. Abstract Conceptualization (AC) • Learning by thinking: • Logical analysis of ideas • Systematic planning • Acting on an intellectual understanding of a situation • Reliance on theories and ideas to solve problems

  6. Active Experimentation (AE) • Learning by doing: • Ability to get things done • Risk taking • Influencing people and events through action • Experimenting

  7. Learning Style Type Grid

  8. CE/RO Diverger Style • Strengths: • Imaginative ability • Understanding people • Recognizing problems • Brainstorming

  9. CE/RO Diverger Style • Organizational Excess: • Paralyzed by alternatives • Can’t make decisions • Org’l Deficiency: • Idea poor • Can’t recognize problems and opportunities

  10. RO/AC Assimilator Style • Strengths: • Planning • Creating models • Defining problems • Developing theories

  11. Assimilator Style • Organizational Excess: • Castles in the air • No practical application • Organizational Deficiency: • Unable to learn from mistakes • No sound basis for work • No systematic approach RO/AC

  12. AC/AE Converger Style Strengths: • Problem solving • Decision making • Deductive reasoning • Defining problems

  13. AC/AE Converger Style • Organizational Excess: • Solving the wrong problems • Hasty decision making • Organizational Deficiency: • Lack of focus • No testing • Scattered thoughts

  14. CE/AE Accommodator Style • Strengths: • Getting things done • Leadership • Risk taking

  15. CE/AE Accommodator Style • Organizational Excess: • Trivial improvements • Meaningless activity • Organizational Deficiency: • Work not completed on time • Impractical plans • Not directed to goals

  16. GENERATIVE ADAPTIVE Single-loop learning Double-loop learning Refine prevailing mental models Question assumptions underlying mental models Creative orientation Coping orientation Analysis of the process of defining and solving problems Problem-solving focus Chris Argyris’

  17. Articulation of a problem Action (or deciding whether to act) Analysis of the problem Formulation and testing of a tentative theory Reflection Process

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