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Victorian Tertiary Admissions Centre IAAO 2016. Catherine Wills Chris Pollard. ACTAC. Australian Tertiary Admissions Centres. Established from the 60 ’ s to provide centralised processing for applications and offers for tertiary courses. Limited number of universities
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Victorian Tertiary Admissions Centre IAAO 2016 Catherine Wills Chris Pollard
Australian Tertiary Admissions Centres • Established from the 60’s to provide centralised processing for applications and offers for tertiary courses. • Limited number of universities • Limited range of courses • Single application for multiple institutions and courses • Demand driven
What VTAC does • Primary purpose is to deliver applications and selection services on behalf of tertiary institutions • VTAC delivers this obligation through: • In-house software development • Support and provision of information to students • Support and provision of information to institutions • Assessment and management of student data
Higher education in Victoria The Direct Portal: a reinvention example What we’ve learnt so far
High school graduates are not the only market anymore International Postgraduate Non - year 12
Institutional Trends • Politics • Funding pressures • Centralisation within the institution • Opportunity for VTAC
Institution-branded Access from the institution’s website Offers produced daily Non preferential Free The Direct Portal
Universities need more information Offer simulations are clunky Workflow is different Customer service challenges What have we learnt so far?
Conclusions Applicant profiles are changing Reinvention The Direct Portal