Secure Business Access and Private Managed Network Solutions for Retailers

1. Secure Business Access andPrivate Managed Network Solutionsfor Retailers

2. One Size Fits Nobody At New Edge Networks, we understand that there is no such thing as a one-size-fits-all business network. That’s why we offer more than managed IP network solutions — we offer a flexible, customer-centric approach. In designing, building and managing your network, our dedicated project-management and personalized-care teams adapt to meet the needs of your organization.  We work with you to customize a purpose-built network solution that makes the most of your IT investment. You benefit from: A fully-managed implementation with dedicated project managers, onsite installers, smoke jumpers, dashboard reports, and comprehensive planning. Personalized care specific to your business needs, including online dashboards with MNS NetVisual network mapping, direct access to tech support, online trouble ticketing and tracking.

3. New Edge Overview • New Edge owns and manages a nationwide data network • ~900 switches and routers in ~600 cities • Interconnected to over 10,000 COs • 20+ Regional Hubs • Nationwide Footprint • Largest ATM network in the nation • Connectivity and transport solutions are packaged as: • Internet access • Layer 2 (private network) & Layer 3 (Public VPN)

4. Financial Strength • Wholly owned subsidiary of EarthLink • Award-winning service provider • Respected brand • Access to capital and Corporate resources • Over 3.9 million subscribers • New Edge’s diverse customer base • Award-winning service provider • Large carriers • AT&T, Verizon, Sprint, others • Enterprises & Small-to-Medium Business • Over 40,000 endpoints • 350+ retail networks

5. The EarthLink Umbrella

6. Our Network Physical connections into: • Over 8,000 Central Offices • 95% Nationwide Business Coverage • 78% of Payment Processors

7. Our Products • Choose the best local access to fit each location • DSL • Frame Relay • T1, T3, OC-n • Wireless • Layer on private connectivity for CoS • Crucial for latency-sensitive or jitter-sensitiveapplications • Value-added Products increase ROI: • Management portal (MNS) • Fail-over redundancy/ Back-up networks • Office Anywhere (remote access) • Remote engineering • Direct connections to your key application providers

8. Carriers We Provision For Include… New Edge supplies many carriers with xDSL access elements nationwide, including:

9. New Edge Customers Include… Partial List

10. Key Learnings • Applications drive the network design – not the other way around. • Thoughtful network design ensures scalability. • Private networks drive predictable application performance. • Close coordination is required on all aspects of network e.g. application integration, installations and deployment. • Getting the right services at every location can be complicated – it often requires a mix of access technologies and multiple vendors.

11. Retailing in Real-time IP devices now penetrate all aspects of retail operations Faster Transactions

12. Retailing in Real-time Business Intelligence drives competitive advantage Management Tools

13. Our Focus on Retail Networks Software Applications Equipment Installation Payment Processing

14. Fast, Secure Payments Gain your own private broadband expressway for fast, secure information exchange with New Edge direct connections. • Connect directly to key vendors for improved efficiency • Add security with direct transport of Point-of-Sale (POS) traffic to your payment processors • Support low-latency, high-bandwidth retail applications • Save costs by eliminating extra bandwidth at HQ • Reduce labor costs by minimizing management of multiple connections • Gain redundancy by eliminating single points of failure

15. Networks and Access Private IP Networks • MPLS • Network-Based VPN Secure Public Networks • CPE-Based VPN • Hosted VPN • ReadyOffice Remote VPN Business Internet Access • DSL • T1|T3

16. Network-Based VPN • Nationwide Coverage • One point of contact for installation, billing, support • Flexible access technologies including xDSL, Frame, T1 • Enhanced network security • Split tunneling option for entire network • Guaranteed throughput/bandwidth • Management reporting to measure performance • Fully meshed network with any-to-any connectivity • Industry-leading SLAs

17. New Edge MPLS • Multi-Protocol Label Switching • High-speed switching technology • Built to work with IP • Natural evolution of technology • Layer 2.5: The best of both worlds • Security and Reliability of Layer 2 • Scalability and Flexibility of Layer 3 • Local access agnostic • T1-based, DSL-based

18. New Edge MPLS • Consolidate all traffic on a single network • Prioritize voice, video and other data applications • Five Class of Service (CoS) • QOS intelligence is built into the network • No need to add more virtual circuits to manage QOS • Full-mesh topology • Support multiple routing protocols • Reduce transit delays and transaction times • Reroute traffic priorities on the fly • Quickly add new locations

19. ReadyOffice Remote VPN • Connects traveling workforce, teleworkers, and remote offices seamlessly and securely to corporate network, regardless of employee’s location. • IT regains control of endpoint devices. • Compliance with corporate security policies enforced in real-time • Non-compliant users quarantined • Real-time support to get into compliance • Approved traffic encrypted

20. Value-Added Services • Professional and Custom Installation • Managed Network Services (MNS) • Dedicated Project Management • Remote Engineering • Backup Options

21. Installation Professional and Custom Installation

22. Managed Network Services (MNS) • Maximize Availability Reduce network outages and accelerate repair times • Manage Costs Effectively predict network costs, view utilization metrics and pinpoint problem areas • Improve Performance.Maximize performance and security with remote router support, password administration and OS management • Increase EfficiencyFree up your IT staff MNS acts as a virtual IT staff and streamlines a variety of tasks.

23. MNS NetVisual • Status of all network devices across all your network locations • Device details and IP address by location MNS NetVisual couples high-level network visibility with the ability to quickly drill down to more detailed site information. This comprehensive mapping feature, powered by Google Maps, lets you quickly drill down to detailed information, instantly providing you with:

24. Building the Network • Final prequal and validation of pricing, all sites (MPQ) • Statement of Work (SoW) created (sales engineer) • BIA SoWs typically pretty straightforward • Method of Procedure to be created here as well • All paperwork generated: • Order form • Statement of Work (SoW) • Statement of Procedure (SoP) if applicable • Expectations document • MSA (Multi-Site Services Agreement) • Project Manager assigned • Single point of contact for all installation/rollout issues and escalations • Account Manager to be assigned • Single point of contact for all POST-installation/rollout issues and escalations

25. What Customers Say About New Edge RETAIL EXPERTISE The broadband expertise New Edge brings is invaluable, and it’s helped us get the best possible return on our broadband network. Darhl Thomason POS Manager Papa Murphy’s Faster card payment transactions are just the beginning of what we are able to do with a private network. We view New Edge Networks as a strategic partner in the growth and development of Papyrus. Bob Jellison Vice President of IT Papyrus STRATEGIC PARTNER

26. Why New Edge Networks? • Retail Expertise • Over 350 retailer customers • Our networks enable fast and secure payments • Installation services customized to meet retail schedules and floor plans • Fully managed solutions with dedicated project managers • Managed Network Services lowers staff time and management costs • Special support services offered during holiday season/Black Friday • Application providers can connect directly to the New Edge backbone for improved overall performance • One provider means one point of contact across all your business locations • EarthLink growth engine with access to capital for network upgrades, new technologies

27. Contacts Thank You.