*Who We Are *Opportunities *Your Career

1. *Who We Are *Opportunities *Your Career Virginia Tech Internship Carol Papillon February 26, 2003

2. Keith Feeney Senior Recruiter Maryland*Virginia* Delaware* DC

3. Marriott International Sodexho Alliance Contract Management Contract Management North America Contract Management Europe Lodging Marriott International Sodexho Alliance

4. Sodexho Headquarters Gaithersburg, Maryland

6. Just The Facts... • Accounts in Every State in the USA, Canada & Guam • Largest Foodservice Contract Management Company in North America • Over 130,000 Employees • 52 Largest Employer in the US • 6000 locations in North America • Largest employer of Dietitians in US

7. Where We Manage • Health Care Facilities > 1500 • Hospitals • Nursing Homes • Campus Services > 825 • Corporate Dining > 2000 • School Systems (K-12) > 355 Districts • Laundry Services > 30

8. Typical Services that we Manage • Food & Nutrition • Environmental Services • Laundry • Grounds • Engineering • Integrated Department Solutions • Materials Management • Any department for outsourcing

9. Leaders in the Industry • Sodexho (Wood) • Aramark (Service Master) • Compass Group (Morrisons) • Self Op

10. Types of Positions offered: • Clinical Dietitian • Clinical Nutrition Manager • Diet Tech • Patient Services Manager • Retail/ Cafeteria Manager • Catering Manager

11. Clinical Dietitian • Responsibilities are 70%-90% clinical depending on the particular facility • Clinical responsibilities would include: • Patient screening, nutritional assessment, diet instruction, and follow-up whether general or specialty • Review and update of medical chart making recommendations where appropriate • Patient consults when requested • Participation in patient rounds • Participation with nutrition support team • Out-patient counseling

12. Administrative responsibilities of a Clinical Dietitian may include: • Diet Office, Diet Tech, trayline supervision • Assisting in segments of quality assurance programs • In-service training programs to dietary and non-dietary staff • Nutritional education programs to in-patient, out-patient, and community groups • Membership on interdisciplinary committees • Assisting in Dietary Department Supervision • Monitoring and maintenance of cost controls, I.e. nourishments, floor supplies, and supplements.

13. Chief Clinical Dietitian(Clinical Nutrition Manager) • Total responsibility for nutritional care program • Direct and indirect supervision of clinical/patient services employees • Primary interface with directors of other medically related disciplines • Directs out-patient and community programs • Administrative responsibilities, i.e. Quality Assurance Program, Policy & Procedures of Clinical Program, etc. • May act as Department Head in the absence of the Food Service Director

14. Clinical audits Pre J.C.A.H.O. or state inspection audits Sales Surveys New account start-up Task forces Screening dietetic applicants District Dietitian • Expanded responsibilities for a highly successful Chief Dietitian or Food Service Director • Serves as a local resource to District Clinical personnel • Disseminates appropriate information from the corporation to the field and from the field to the corporation • Assists in special projects such as:

15. Coordinates clinical services and resources within a region Coordinates activities of District Dietitians Assists in sales process Coordinates projects and task forces Networks with organizations such as: J.C.A.H.O. State Regulatory agencies A.D.A. Facilitates clinical workshops and training programs Provides input into policy development Area Support Manager - Clinical Services

16. Career Growth Tuition Reimbursement Annual ADA Dues Paid $150 Towards CEU’s 3 Weeks Vacation Sodexho Nutrition Association Professional Networking Training Nationwide Opportunities Medical/Dental Advantages of Being A Sodexho Dietitian

17. Direct Deposit Long Term Disability 8 Holidays 2 Personal Days 7 Sick Days 401K Service Awards SAVE Credit Union Life Insurance More Employee Benefits

18. High Energy Problem solving skills Leadership skills Teamwork skills Interpersonal skills Honesty/Integrity Work ethic Technical ability Creativity Service Orientation Flexibility Communication skills Management Competencies……. What We Look For

19. Ways to join... • Hired to work at a specific location Hired to bench as a ”Resource Manager”

20. What is a Resource Mgr? • Permanent full time work in temporary assignments. • Must be flexible, willing to travel. • Shop for a job. • See different accounts, experience new concepts. • Only on Resource until you find the right position, then permanently assigned.

21. Sodexho Culture: • We endorse the “Global Sullivan Principles” • Sponsors and supports Sodexho Foundation • STOP Hunger Program/ Servathon • Feeding our Future • Habitat for Humanity • Our Diversity is our Strength

22. Sodexho …A New Frontier • Even better opportunities for … • Career Growth • Networking • Professional Experience • Training • Developing the “best of the best” www.sodexhoUSA.com

23. OPPORTUNITIES AND YOUR CAREER

24. How to Prepare and Market Yourself • Know the Job Market: • Know your Geography: • Have Contingency Plans: • Do Your Homework: • Internet • Library • Career Center • Network

25. First Impression / Your Resume

26. Resume • 1 page concise and professional • Include Specific Cover letter • Marketing tool/ not a career obituary • Achievements & Accomplishments • Balance Education and Work Experiences • E-mail as Word Attachment • Resume scanning • Job Objective & Key Words • Relevant / Seasonal Experiences?? • Gaps • Chronological vs. Functional resume • Goal is the “next step”

27. Clinical Websites • www.SodexhoUSA.com • www.Nutritionjobs.com • www.ADAcareerLink.org • www.Nutritiononestop.com • www.Jobsindietetic.com

28. Face to Face Interview • Do your Research • Look the Part • Directions/ arrive on time • Extra copies of Resume • Body Language • Stay focused & Engaged • Prepare Questions

29. Face to Face • Interviewer wants to find out as much as possible in a short period of time. Be Concise and Be Yourself • You may be asked to answer hypothetical situations • You may be asked to answer Real Situations in a Behavioral Interview • Interviewer may take notes • Salary discussion………. when??????

30. Sample Questions • What are your strengths/ weaknesses? • What are your long range goals? • What is your management style? • How do you stay organized? • What frustrates you or makes you angry at work? • In what kind of environment are you most productive? • What type of supervisor do you work best with? • Why did you select this profession?

31. Questions you should NOT be asked • Do you own a home? • Do you own a car? • Are you married? • Do you have childcare issues? • What year did you graduate from High School? • What religion/ nationality are you?

32. Your Turn to Ask Questions • Interview is a Two-Way Process, You MUST be Comfortable with Company • Engage the Interviewer in conversation, the real you will come out and will give the Interviewer a better Understanding of WHO YOU ARE • Refer to questions you have prepared, if they have not already been answered • What are the NEXT STEPS??? Ask if not told

33. Qualities that Companies Look For • Communication Skills • Teamwork • High Energy • Academic Achievement • Interpersonal Skills • Creativity • Flexibility/ Adaptability • Technical Skills • Honesty / Integrity • Work Ethic • Analytical / problem solving skills • Service/ Customer focus

34. Follow Up • Thank you note or e-mail is a nice touch • Stay in touch with process??? • RD Exam • Verbal Offer/ tie up loose ends • Written offer to verify what was discussed

35. THANK YOU GOOD LUCK IN YOUR CAREER