ZMS training Module 1 Introduction to the ZMS

1. ZMS trainingModule 1Introduction to the ZMS

2. Introduction to ZMS This module covers System overview Features System components Redundancy ZMS client installation

3. Introduction to ZMSSystem overviewHighlights • Provides • Service-to-subscriber management for Zhone network elements • Fault, configuration, performance, and security management • Supports • Full EMS Support for Zhone SLMS Devices; MALC, MXK, Raptor, EtherXtend • Trap monitoring for former Net2Net 12000, 4000 and Paradyne 4200, 8820 and 8620 • Northbound OSS • A CORBA/XML interface integrating ZMS applications into service provider back-office systems and third-party applications

4. Introduction to ZMSFeaturesProvisioning • Supports • Data • IP, ATM • Voice • MGCP, SIP, H.248, POTS, ISDN, Specials, V5.2, GR303 • Video • IP and RF • Provisioning • Rapid turn-up of devices • Automatic device discovery • Configuration synchronization • Bulk configuration of ports • Bulk modification of ports • Service templates

5. Introduction to ZMSFeaturesMonitoring • System metrics • Service metrics • Ethernet • GigE • Voice • GPON • Active Ethernet • Tabular and graphical presentation • User definable polling • Monitoring • Shelf status • Administrative status • Memory and CPU usage • Power • Temperature range • Fan speed • Software versions • CLEI, serial and revision numbers • Real-time and historical • Ethernet

6. Introduction to ZMSFeaturesFault handling • Fault handling • Alarm processing • User definable severity and descriptions • Troubleshooter • Type (Entity that generated alarm- card, device, port, etc.) • Forwarding to OSS applications • Email and text messaging based on severity

7. Introduction to ZMSFeaturesOperational tools • Operational tools • Device Software downloads, network-wide • Configuration backup and restore, network-wide • CPE manager • Diagnostics • F4 and F5 OAM loop-backs • Remote ping and trace route • Shelf and card diagnostics • SELT & DELT • Manage metallic test access card (MTAC)

8. Introduction to ZMSSystem componentsArchitecture • Client – server architecture • Server • Sun Solaris™ • Oracle™ SQL database • Services • OSS gateway (optional) • Client • Microsoft Windows™ • Java based GUI

9. Introduction to ZMSSystem componentsBuilding blocks Oracle SQL CORBA/XML SNMP, TFTP Network devices 3rd party OSS ZMS clients ZMS server

10. Introduction to ZMSSystem componentsZMS components Admin manager Network service Configuration manager Monitoring service Configuration sync service Database service Fault manager Diagnostics service Oracle SQL OSS gateway Performance manager Accounting manager ZMS server ZMS clients

11. Introduction to ZMSRedundancyServer configuration Single server ZMS ZMS Oracle SQL Oracle SQL Dual servers ZMS Oracle SQL ZMS application and database service may be installed on up to two different servers for redundancy

12. Introduction to ZMSRedundancySwitchover • Switchover is manual • ZMS provides a series of scripts facilitating the switchover • Switch • ZMS application servers • ZMS database servers • Both ZMS application and database servers • Only one ZMS application server can be active at a time

13. Introduction to ZMSRedundancyDatabase backup Oracle SQL Oracle SQL Oracle SQL Hot backup Creates a scheduled copy of the active (running) database Cold backup Creates a scheduled copy of the standby database Active cold backup Used when upgrading a ZMS server

14. Introduction to ZMSZMS client installationSystem requirements • Minimum system requirements • Hardware: 1x 800 MHz CPU • Disk space: 100 MB free • RAM: 512 MB • System software • Windows NT 4.0 (with Service Pack 5 or greater) • Windows 2000 (with Service pack 2 or greater) • Netscape, Internet Explorer or compatible web browser (only used for downloading the ZMS client)

15. Introduction to ZMSZMS client installationDNS setup • Make sure the hostname of the ZMS server resolves into the correct IP address • Use correct DNS setup (ask your network administrator) or modify /windows/system32/drivers/etc/hosts • Verify using ping.exe zms-uk-int

16. Introduction to ZMSZMS client installationDownload client • Download client • Using the DNS name of the ZMS, access the servers web interface at http://zms_server_name:7001

17. Introduction to ZMSZMS client installationStart client • Download client • Left-click to download zms.exe and load_zms.cmd • Place the files in a directory on your PC • Place a shortcut on your desktop (optional) • Execute load_zms.cmd • The ZMS client will automatically compare the local version of software with the one available on the server, if there is a newer (of if this is a first time install) the software will be downloaded • Every ZMS server upgrade will automatically distribute new software to the client

18. Introduction to ZMSZMS client installationLogin to ZMS • Login to ZMS • Use your username and password (set by the administrator) when logging in to the server

19. Introduction to ZMSZMS client installationZMS main window • ZMS main window • After a successful login, the main screen will be shown

20. Introduction to ZMS This module covers System overview Features System components Redundancy ZMS client installation

21. Thank you!