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The Forgotten People

The Forgotten People. Beryl Palmer Operational Manager Sensory Disabilities Kent County Council. Today’s Journey. Martha’s tale. How we fail people like her. What we need to do. Martha’s Tale. A Typical Response. Failure to identify and address sensory impairment Misdiagnosis

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The Forgotten People

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  1. The Forgotten People Beryl Palmer Operational Manager Sensory Disabilities Kent County Council

  2. Today’s Journey • Martha’s tale • How we fail people like her • What we need to do

  3. Martha’s Tale

  4. A Typical Response • Failure to identify and address sensory impairment • Misdiagnosis • Costly and inappropriate care packages

  5. Older People’s Services:Think Sensory! • National policy • Local policy • Breakdown those silos! • Information and training • Signposting, referral and assessment • Develop sensory champions

  6. Sensory Services:Get Active! • Use Section Seven deafblind guidance • Employ specialist staff • Develop Communicator Guide services • Promote direct payments • Involve dual sensory impaired people

  7. Together We Can Make a Difference!

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