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FAA Academy ATC, AF, and New Student

Federal Aviation Administration. FAA Academy ATC, AF, and New Student. Employee Assistance Program (EAP) Briefing. What is EAP?. The Employee Assistance Program (EAP) is a confidential program designed to help resolve personal problems.

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FAA Academy ATC, AF, and New Student

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  1. Federal Aviation Administration FAA Academy ATC, AF, and New Student • Employee Assistance Program (EAP) Briefing

  2. What is EAP? • The Employee Assistance Program (EAP) is a confidential program designed to help resolve personal problems. • Licensed professional counselors provided by Magellan Behavioral Health, under contract with the agency, offer information, consultation and brief, solution-oriented counseling services.

  3. EAP Services • Short-term counseling • Assessment and referrals • Consultations • Crisis intervention • Critical Incident Stress Debriefing Program • Legal Consultation Services • Financial Services • Geriatric Care Management Services • Human Resources Concierge Services • 24/7 Toll Free 1-800-234-1EAP (1237)

  4. What Does EAP Counselor Do? • Clarify the problem • Identify options • Develop plan of action

  5. Why do we have an Employee Assistance Program? • 20% of employees in the United States have personal problems that impact their job. • Workers with depression cost $30.9 billion dollars a year more in lost productivity when compared to workers with no depression. • Stress costs American businesses more than $300 billion annually (or $7,500 per worker per year) in terms of reduced productivity, absenteeism, turnover and worker’s compensation benefits.

  6. Why do we have an Employee Assistance Program? • Alcohol Abuse cost the United States an estimated $119 billion in lost productivity in 1995. • Unscheduled absences due to time spent dealing with family issues accounted for 26% of absenteeism in 1998 • Depressed employees have three times as many sick days as non-depressed employees.

  7. Return on Investment (ROI) • The U. S. Department of Labor estimates that every $1 spent on an Employee Assistance Program (EAP), an employer saves $5 to $16. • The EAP can reduce: • * Grievances by 50% • * Sick Leave usage by 33% • * Work related accidents by 65% • * Worker’s compensation claims by 30% • * Time Spent on supervisor reprimands by 74%

  8. How The EAP Works • Up to eight prepaid visits • Short-term offsite counseling • All FAA employees, their family/household members and retirees within the last 6 months • Confidential and voluntary • Professional network of licensed counselors • Available 24/7 at 1-800-234-1EAP (1327)

  9. Voluntary • Employee cannot be forced to go to EAP • A Manager, or Supervisor will not know if an employee went to EAP, unless the employee is granted duty-time or the employee gave the counselor permission to verify that he or she kept appointment • No other information is disclosed unless the employee has signed a Release of Information Form

  10. Confidentiality is the Cornerstone of the EAP • EXCEPTIONS: • Statement of Understanding specifies exceptions for IMMINENT threat of harm to self or others (suicide, homicide, child abuse, and in some states elder abuse) • Form 8500 – TDP employees are required to report injuries or changes in their physical or mental health to the agency

  11. Form 8500 Question #19 • “…consultations with EAP excluded unless for your substance abuse or resulted in referral for psychiatric evaluation or treatment.”

  12. Release of Information • Whenever a safety/sensitive employee comes to the EAP seeking help for an alcohol or drug abuse/misuse problem, the EAP must ask the safety/sensitive employee to sign a release. • If the safety/ sensitive employee comes to the EAP for a non-alcohol/non-drug abuse problem and the EAP counselor suspects that the safety/sensitive employee may have an alcohol or drug abuse/misuse problem, the EAP must ask the safety/sensitive employee to sign a release.

  13. TDPs (or EAP) Identified • Signed Consent Form and Notify EAP Mgr & Flight Surgeon • Unsigned Consent Form, EAP ended and no information disclosed

  14. RESPONSIVE • EAP available 24/7 • 1-800-234-1EAP (1327) = live human being • Off-site Counselor • http://www.MagellanHealth.com

  15. Questions?

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