Developing Standards in Support of Public and Community Safety Ron Meyers Project Manager

1. Developing Standards in Support of Public and Community SafetyRon MeyersProject Manager Alberta Emergency Management Agency Summit 2011

2. Product Performance Testing Product Testing & Certification Standards Solutions

3. Who we are… CSA Standards is a not-for-profit organization that develops rules and guidelines to help people and business in areas such as health, safety and the environment.

4. Seminars eLearning CoursesCustomized Training HandbooksSmart CD Mobile Publications What we do…Make standards come to life to help certify consistent skill sets To help implement a best practices to help set rules to help apply standards to help understand standards

5. Types of CSA Publications and Products • CSA Standards • National Standards of Canada (NSC) • Guideline/Best Practices • Government Specifications • Handbook/User-Training Guides • Special publications – research reports, white papers, etc.

6. The Standards Pyramid ISO Canadian Standard CONTROL CONSENSUS Provincial Standard Private or Sector Specific Standard Organizational Codes of Practice

7. Helping People set rules Our Standards and Codes • Over 3,000 standards and codes • In 54 different technology areas • Over 40% referenced in legislation Bringing People Together • 220 staff working with business, industry, consumers and government • Over 7,500 active expert members, • Consensus process

8. Canadian Standards System - Overview Standards Development Organizations (SDOs)

9. CSA’s Unique Role • Scope - broad portfolio • National reach • Link to conformity assessment programs • Regulatory recognition & support (Advisory Council) • Legitimacy - balanced matrix committees • Expertise – staff, members and instructors • Partnerships/Alliances • Harmonization /Collaboration with other SDOs, & ISO

10. Who Develops Standards? • Government (International, Bi-national, Federal, Provincial, Territorial, Municipal, Regional, etc.) • Research Community (Universities, Colleges, etc.) • Business Interest (Associations, Industry Groups, Industry Sectors, etc.) • Professional Services (Consultants, etc.) • General Interest (Consumer Representatives, NGO’s, ENGO’s, Independent Technical Experts, etc.)

11. Key elements of the CSA Process • Multi-stakeholder participation – volunteer experts develop the standard – CSA staff facilitate the process • Consensus-based decision-making- no one interest can dominate • Transparency – public notice and public review • Training for members and Chairs • Ongoing review – at least every 5 years • Accredited process – SCC audits • Due Diligence /Rigour – document control, quality review

12. Four Principles ofthe Consensus Process 1. Inclusive, not exclusive participation 2. Respect for diverse interests 3. Accountability 4. Consensus achievement *Definition: Substantial agreement. Consensus implies much more than a simple majority, but not necessarily unanimity

13. Who participates on CSA Committees? Any individual who has technical expertise or interest, and is able to actively participate in committee activities shall be eligible for appointment Not restricted to Canadians Relevant stakeholder groups will be represented in the matrix Committee size is determined so that all necessary interests are represented in a balanced fashion, yet effective functioning is possible All members are indemnified by CSA

14. Why do Organizations and Governments Adopt Standards? • Developed by independent, third party organizations, using balanced consensus based approaches. • Best practice as defined by the experts in the subject area. • Adopting and referencing standards in regulation is fiscally responsible (i.e. less expensive, increased flexibility) • Harmonization internationally in a global market. • Voluntary standards are able to address risk management objectives without adding to administrative burden to organizations.

16. Drafting a CSA Standard Request can come from any individual or organization Evaluated – go/no go Public notice issued Project assigned to an existing Technical Committee or new Committee established Development of a seed document Technical Committee develops draft content for public review

17. Public Review Draft standard available for review and comment – publicized through website, peer networks, etc. 60 day minimum All comments are reviewed by TC

18. Maintenance • CSA ensures that its Standards continue to be relevant to stakeholders • CSA TC may be called upon to issue an interpretation – formal vote • All CSA Standards & Codes are reviewed at a minimum of 5 yrs from date of publication. Options: • Amend the Standard • Confirm “as is” • Withdraw the Standard

19. Relationship Between Standards and Legislation • Compliment legislation • Address gaps and differences • Reasonable precautions • Voluntary unless adopted or referenced in legislation • Approx 70% of CSA OHS standards referenced in regulations

20. Putting Standards into Practice • Access to standards information • Training and Education • Application Tools • Personnel Certification • Conformity Assessment • Certfication and Testing • Performance Evaluation • Self-Declaration • Marketplace Surveillance – audits and investigations, counterfeit products

21. What is Certification ? • Independent, third-party evaluation • Process for determining that products conform to applicable standards • Process to ensure sustained compliance • Products must be identified by certification marks

22. What’s happening Standards for Emergency Management

23. AlbertaEMBCP in the Headlines May 2011 A massive fire destroys one-third of the town of Slave Lake Flooding & Major Storm Damage 2011 June 5-8 Flooding Southern Alberta - Fort Macleod, Taber, and area June 23-29 Flooding Northern Alberta - Falher, Slave Lake, and area  July 7 Wind Event Red Deer County July 7-10 Flooding Northwest Alberta - Slave Lake, Whitecourt and area July 11-12 Major Storm Central Alberta - Lacombe, Eckville, and area July 18 Wind Event East Central Alberta - Wainwright and Vermillion. August 5 Flooding City of Calgary Supporting Recovery - Social, Economic, Environmental Slave Lake Fire ($289M allocated), Disaster Programs ($34M+) & Insurance (TBD)

24. Examples of Relevant Standards • Z1600 Emergency Management • Z1610CBRN PPE for 1st Responders • Z1006 Work in Confined Spaces • Z611 Riot Helmets • Z617 Blunt Trauma Protection • Z94.4 Respirators (new edition) • Z96 High Visibility Apparel • Z462 Workplace Electrical Safety

25. Standards Development in ActionPublic and Community Safety Emergency Management and Business Continuity Programs Z1600

26. Driving Factors for the Z1600 Standard • History of disasters, their impacts and implications • Increasing frequency • Scale of vulnerability • Industry need for information and guidance around EMBC • Gaps in existing standards • Ability to leverage existing expertise

27. Comprehensive / integrated approach All Hazards - Risk Based Provides the BENCHMARK to assess existing and develop new programs Provides reference to Canadian EM/BCP organizations and informational resources Reflects the convergence seen over the past 10 years of public and private sector planning efforts Designed around the management system/continuous improvement model CSA Z1600 - Development Standards & Best Practices for School Emergency Management

28. Z1600 Standard • Developed in conjunction with Public Safety Canada and other stakeholders • Based on the NFPA 1600 Standard; harmonization • First Canadian standard to include emergency management and business continuity planning for public and private organizations of all sizes.

29. Application • Applies to both public and private sector programs. • It is important to have a consistent / harmonized approach between public sector and private sector organizations. • It is a voluntary standard

30. Overview & Scope Emergency Management and Business Continuity Program A program based on a Plan – Do – Check – Act management system approach that ensures effective support of all 5 Functions of an EMBCP Prevention and Mitigation Operating & maintenancepractices & procedures, inspections, trainingexercises, etc. prevent emergencies that are within your control (e.g. fire prevention) Preparedness and Response Resources, spill kits, sprinklers, training, exercises & other preparedness measures. Recovery (includes business continuity)Alternate, interim,business operations, using back-ups,stand-by equipment, training, exercises, etc.

31. EMBCP Wheel

32. Emergency Management and Business Continuity CSA Z1600 1. Scope 1.1 Scope 1.2 Purpose 1.5 Application 8. Management Review 8.1 Periodic management review 8.2 Continuous Improvement • Reference Publications 7. Exercises, Evaluations, and Corrective Actions 7.1 Periodic reviews, testing and exercises 7.2 Testing essential and interrelated elements 7.3 Post incident analysis and reports, lessons learned 7.4 Corrective action 3. Definitions 4. Program Management 4.1 Leadership and Commitment 4.2 Program Coordinator 4.3 Advisory Committee 4.4 Program Administration 4.5 Laws and Authorities 4.6 Financial Management 6. Implementation 6.1 Prevention and Mitigation 6.2 Resource Management 6.3 Mutual Aid / Mutual Assistance 6.4 Emergency Response 6.5 Incident Management 6.6 Communications and Warning 6.7 Operational Procedures 6.8 Facilities 6.9 Training 6.10 Business Continuity 6.11 Recovery • 5. Planning • 5.1 Hazard Identification, Risk Assessment and Business Impact Analysis • 5.2 Planning Process • 5.3 Common Plan Requirements Standards & Best Practices for School Emergency Management

33. Helping People Understand Our Standards Z1600 Program Essentials A two-day workshop detailing the requirements of the Z1600 standard. Z1600 Auditing A two-day seminar focused on effective auditing techniques for EMBCPs. Training

34. Z1600 Program Assessment Audit / Compliance Tool • Management System approach • Audited organization with multi site application • Embedded guidance on standard implementation • Internal Auditors • External Auditors

35. Municipal Infrastructure Solutions ProgramAdapting Your Infrastructure to Climate Change Training • Tools and techniques for: • Vulnerability Assessment • Risk Evaluation • Response Planning • Hazards include: • Flooding • Wind Storms • Drought Online Training

36. Key Messages • Emergency Management profession continues to evolve – is more complex • To be successful you need to have: • Leadership skills • Effective Communication skills • Conflict resolution – Negotiation – Relationship Builder • Resource Management Skills • Community Engagement

37. Z1600 Undergoing Revision • Strengthen Technical Committee • Additional Guidance Material • Hazard I.D. / Risk Assessment / Impact Analysis • Capabilities Based Planning? • Incident Management Systems • Communication Systems • Public warning / alerting • Use of Social Media • Information Sharing • Exercises / Drills • Strengthen Continuity Management Section

38. Continuity Management (Business Continuity Planning) • Stakeholder feedback shows this area has been a challenge / barrier to adopting Z1600 • Removed “Business” to focus on: • Identifying the impacts of a loss, interruption or disruption of critical activities on an organization. • Develop plans / strategies to mitigate those impacts (recover quicker – restore service)

39. Oil and Gas Sector • Security Management for Petroleum and Natural Gas Industry Systems - Z246.1 • improve the alignment of Z246.1 other standards on management systems. • The draft Z246.1-13 is scheduled to go for Public Review in June-July 2012. • Developing an Emergency Management for Oil and Gas • Align with Z1600 • Provide specific operational guidance

40. Protection of first responders fromchemical, biological, radiological,and nuclear (CBRN) events CAN/CGSB/CSA-Z1610-11

41. Scope • Targeted to fire, police, and medical first responders/receivers(prior to in-patient care)

42. Scope of Z1610 • Deliberate releaseof CBRN agent • Including deliberate contagious event • A common frameworkdescribing event assessment and response parameters is given to support selection process • Selection, use, careof PPE including new classes/requirements

43. Selection process • User group? Role? • Where located, what work rate, what tasks • Type of event? • Release/contagious, type/amount of agent or unknown Appropriate classes of PPE

44. New Standards Under Development • Z1001 OHS Training • Z1002 OHS hazard identification and elimination and risk assessment and control • Z1003 Psychological H&S in the workplace • Z1004 Workplace ergonomics • Z1007 Hearing conservation *White Paper on Pandemic Planning

45. Z1001 OHS Training • Supported by CAALL-OSH and CSSE • ANSI Z490 seed doc • Gap analysis with Z1000 • Specify requirements for managing OHS training, development and delivery of training, and qualification of providers • Public review: March 2012 • Publication: Dec 2012

46. Z1002 OHS Hazards and Risks • Supported by CAALL-OHS • Clarifies terminology • Framework and processes • Wide application • Addresses transfer of risk • Guidance on how to chose appropriate risk assessment methods • Requirements for effective risk reduction

47. Z1003 Psychological H&S in the Workplace • Commissioned by the Mental Health Commission of Canada • Support from Government of Canada • Being developed in collaboration with BNQ • Harmonized technical committee • Addressing prevention of psychological harm to health of workers and promotion of psychologically healthy workplaces • Public review: Nov 2011 • Publication: July 2012

48. Focus – Developing Relationships • Municipalities • Response & Service Agencies • Infrastructure • Asset Management • Hospitals/Health Care • Operations • Specific Sectors/Industry – e.g. Supply Chain Logistics • Improving self sufficiency during emergencies • Contribute to response • Creating competitive advantage Creating positive industry, government, service agencies and community relationships

49. Thank you Questions ? Ron Meyers (416) 747-2496 ron.meyers@csa.ca