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Breaking Free of Tradition: Creating a Culture of Smarter Working 24 th October 2012. Annette Smith JMP Consultants Ltd. Breaking Free of Tradition: Creating a Culture of Smarter Working. Introduction. Smarter working includes: Home working and remote working,
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Breaking Free of Tradition: Creating a Culture of Smarter Working 24th October 2012 Annette Smith JMP Consultants Ltd
Breaking Free of Tradition: Creating a Culture of Smarter Working
Introduction • Smarter working includes: • Home working and remote working, • Flexible working and staggered hours, • Teleconferencing, videoconferencing (including tele-presence) and web conferencing • .... for the purpose of travelling to, and for, work.
Why Should We Develop a Culture of Smarter Working? • Reductions in operational costs due to rationalisation of office space; • Reductions in business travel costs; • Reductions in commuter travel costs due to remote and home working; • Improvements to overall productivity, through more working options being available; • Improvements to employees’ work/life balance and the knock on benefits of reduced absenteeism; • Managing the 4C’s of business travel.
Case Study 1: DfT’s Alternatives to Travel Programme
Cheshire West and Chester: Bespoke IT Solutions (Mobile Working)
Dorset County Council: Olympic Smarter Working Challenge (Flexible Working)
Kent County Council: Weekly Teleconferencing Promotions (Teleconferencing) • Week 1: Do I need to travel at all? • Week 2: How to use BT MeetMe • Week 3: Which meetings work best via BT MeetMe? • Week 4: How to make a teleconference successful;
Case Study 2: The WWF 1-in-5 Challenge
WWF 1-in-5 Challenge: Baseline • Launched in July 2009 • Twelve companies and organisations including; Balfour Beatty, Lloyds TSB, BSkyB, BT, Microsoft, Skanska and Vodafone UK. • The Challenge community has committed to cut 20% of its business flights within five years and achieve a reduction in emissions. • The twelve members of the Challenge, represent over 335,000 employees, spent £98 million on business flights and took 521,000 flights.
WWF 1-in-5 Challenge: Achievements • Over two years, the results show that WWF’s One in Five Challenge has helped to: • Cut 73,848 flights • Saved £21 million in avoided flights • Reduced flight kilometres by 92 million • Reduced emissions by 26,455 tonnes of CO2.
WWF 1-in-5 Challenge: How? • Questioning the need to travel; • Setting flight reduction targets; • Raising awareness of carbon emissions from flying; • Replacing flights with rail travel; • Including flights in corporate carbon reporting; • Increasing the use of video- and audio-conferencing.
WWF 1-in-5 Challenge: Why? • Cost savings on average £1.5m/year per organisation; • Improvements in work-life balance; • Benefits to company image and reputation; • Productivity gains; • Increased collaboration with colleagues, clients and suppliers; • Fast decision making.
“How much do you spend on business travel?” “Cultural change takes time” How to Work Smarter: An Overview “What leaders/groups would be open to discussing solutions?” “Deliver the bespoke and unusual”
Understand Mileage by groups and individual Business travel cost Top 50 drivers Frequent routes Carbon emissions Developing a Culture of Working Smarter: Understand
Plan Developing a Culture of Working Smarter: Plan Involved; HR, IT, Finance, Change Team, Sustainability Team Bottom-up to take account of diverse directorates and working arrangements
Do “240 Times Around the World” Changing cultures through support Team targets and rewards Developing a Culture of Working Smarter: Do
Developing a Culture of Working Smarter: Reinforce Using booking systems Cap Gemini – Do you need to travel? Accenture – London to Madrid Lush – No fly zone
Reinforce Developing a Culture of Working Smarter: Reinforce
Online Resources http://www.acttravelwise.org/Industryguides
Online Resources http://www.dft.gov.uk/publications/alternatives-to-travel-public-sector/; • All tools including: • Diagnostic checklist for smarter working • Smarter Working Assessment Tool • Employee survey • Teleconferencing promotion • Leadership workshops
Questions? Annette Smith Associate Director annette.smith@jmp.co.uk