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RTCC Performance Improvement. South East Regional Trauma Coordinating Committee Meeting January 9, 2009 Temecula, CA. Trauma Care System Definition.
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RTCC Performance Improvement South East Regional Trauma Coordinating Committee Meeting January 9, 2009 Temecula, CA
Trauma Care System Definition “A trauma care system may be defined as an organized approach to the acutely injured patient that provides personnel, facilities,and equipment for optimal care on an emergency basis within a defined geographic area.” Maull, K., Esposito, T.
Historical Perspective • Shift scope of management • Individual patient, hospital based approach • Organized regional/system approach
System Continuum Components • Prehospital care • In-hospital care • Rehabilitation • Research driven quality assurance
Goals of Trauma System • Right patient • Right facility • Right time frame
Basis for Regionalization • Maximize efficiencies • Pool resources • Optimize outcomes • Decrease mortality • Decrease morbidity • Reduce costs
Trauma System Components • “Inclusive System” ( HRSA) • Public Information, education, injury prevention • Human Resources • Prehospital care • Communications • Medical Direction • Triage • Transport
Trauma System Components • Trauma Care Facilities • Level I, II, III, IV • Acute care facilities within the system • Specialty Trauma Centers • Burns • Pediatrics • Spinal Cord • Hand replantation
Trauma System Components • Interfacility transfer • Rehabilitation • System Evaluation • Research
Trauma System Quality Assurance/ Performance Improvement • Importance cannot be overstated • Monitor quality of care throughout continuum • Establish standards of care • Develop surveillance monitors • Audit filters; indicators • Process for review • Documentation • Corrective action • Uniform application throughout system • Reassessment
Systems ProcessImprovement • Identify Challenges • Develop process indicators • Approach • Must fit environment • Cannot be one size fits all • Must be measurable • Must be meaningful
Special Consideration • Urban trauma care systems • Patient care access • Prehospital provider risks • Volume • Over vs undertriage • Rural trauma care systems • Transport times • Patient care access • Resources; facilities and personnel
Special Considerations • Pediatrics • Geriatric care • Disaster preparedeness • Mass casualty response • Coordination of resources
Current Programs for System Development and Evaluation • Health Resources and Services Administration • Model Trauma System Planning and Evaluation (MTSPE) • American College of Surgeons • Regional Trauma Systems: Optimal Elements, Integration and Assessment
ACS System Wide QA & Evaluation Trauma Lead Agency Responsibility • Evaluate • Effectiveness of injury prevention initiatives • Access to care • Availability of services • Quality of services throughout continuum • Prehospital through rehab • Community integration • Financial impact
ACS System Wide QA & Evaluation • Delineation of valid objective metrics • Ongoing quality audit • Patient outcomes • Benchmarks • Clinical evidence • MIS (Trauma Management Information) • Support data collection • Support data analysis
System Wide QA and Evaluation • Standardized Data Collection is Key • Consider Compliance with CEMSIS Trauma Data Dictionary (NTDS-based) • Standardized Mortality Definitions
ACS System Wide QA & Evaluation • Establish forums for multidisciplinary and multi agency review • Evaluation of system integration and effectiveness • Customer satisfaction surveys • Strategic planning • Accountability for achieving defined goals
ACS PRQ (Systems) • Membership and reporting structure • System Integration PI efforts • Dispatch,prehospital,TCs, acute care, rehab • PI and outcomes measures tracked • Includes special populations • Specific examples • Transport times to definitive care • Undertriage rates • Overtriage rates
Opportunities and Challenges • Opportunities and Options • Use previously developed programs • Home grown • Indicators for QA and PI • Surveillance tools • Accountability • Authority • Tracking Tools
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