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INFLUENCING THE INFLUENCER Martin Quinn, Regional PPI Lead (PHA)

INFLUENCING THE INFLUENCER Martin Quinn, Regional PPI Lead (PHA) . 23 rd February 2011. New Health & Social Care Structures. Department of Health, Social Services & Public Safety Health & Social Care Board Public Health Agency Business Services Organisation Health & Social Care Trusts

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INFLUENCING THE INFLUENCER Martin Quinn, Regional PPI Lead (PHA)

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  1. INFLUENCING THE INFLUENCER Martin Quinn, Regional PPI Lead (PHA) 23rd February 2011

  2. New Health & Social Care Structures Department of Health, Social Services & Public Safety Health & Social Care Board Public Health Agency Business Services Organisation Health & Social Care Trusts Special Agencies, e.g. NIGALA, NISCC etc Patient Client Council

  3. C & V Sector Relationship Community Development Personal & Public Involvement Patient Safety & Experience Equality & Human Rights Health & Social Well Being Improvement Service Delivery – Contracts & Grants Commissioning

  4. Who is Who? PPI – Michelle Tennyson & Martin Quinn Comm. Dev’t – Fionnuala McAndrew & Martin O’’Neill Equality – ?? & Anne McGlade Health & Social Well Being Improvement – Mary Black - BLCG Seamas Mullen - SELCG Chris Totten - SLCG Gerry Bleakney - NLCG Madeline Heaney - WLCG Brendan Bonner

  5. Who is Who? BHSCT – Sandra McCarry SEHSCT – Kieran Drayne, Jason White, SHSCT – Carolyn Agnew NHSCT – Hazel Baird, Martine McNally WHSCT – Paula Cunningham

  6. Credit Crunch Very Tight Financial Outlook for next few years Real Service Redesign – challenges & opportunities Evidence of benefits & outcomes important Building knowledge & relationships Utilising PPI

  7. What is PPI? PPI is about people and communities influencing the planning, commissioning and delivery of health and social care services. It means actively engaging with those who use our services and the public to discuss:

  8. their experiences, our experiences; • why services need to change; • what people want from services; • how to make the best use of resources • how to improve the quality and safety of services

  9. Values: |Principles: 1. Leadership & accountability 2. Part of the job 3. Supporting involvement 4. Valuing expertise 5. Creating opportunity 6. Clarity of purpose 7. Doing it the right way 8. Information & communication 9. Accessible & responsive 10. Developing understanding 11. Building capacity 12. Improving safety & quality

  10. Why?

  11. Why?

  12. Progress • Legislative Context • Policy Imperative • PfA Targets • HSC PPI Forum • PPI Consultation Scheme supported by CDHN • PPI Training Programme • PHA PPI Manager • PCC Membership Scheme

  13. Next steps • Sharing strategic challenges • Listening and using feedback • Developing strategy • Formal consultation • Final adjustment • Strategy completion and adoption • Action plan development • Implementation

  14. Strategic Challenges / Aims • Cultural integration of PPI • Awareness and understanding of PPI • Training and skills development • Impact measurement • Stakeholder support • Communication and co-ordination

  15. If you follow your own footsteps, you end up on the road to nowhere! Eeyore

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