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Video #5: Effective Communication

Video #5: Effective Communication. Effective Communication is not just talking about anything. It's about finding WHERE your customers are in their situation. And WHERE they want to be. And HOW you can help them. This is where your future training will come from.

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Video #5: Effective Communication

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  1. Video #5: Effective Communication

  2. Effective Communication is not just talking about anything. • It's about finding WHERE your customers are in their situation. • And WHERE they want to be. • And HOW you can help them. • This is where your future training will come from. • So while it's fine talking about your personal life - your dog - your family, your goal should be to get straight to the bottom and get people to start asking questions. • "Feedback, Surveys, or Polls are great for this"

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