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Introduction to Microsoft ® Lync ™

Introduction to Microsoft ® Lync ™. UK CES Communications Conference 2011. What do We Experience Today? Current communications and collaboration e xperience. Source : Ideal Communications and Collaboration Research by Microsoft, 2009. Extension and Clientele Acceptance.

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Introduction to Microsoft ® Lync ™

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  1. Introduction to Microsoft® Lync™ UK CES Communications Conference 2011

  2. What do WeExperience Today?Current communications and collaboration experience Source: Ideal Communications and Collaboration Research by Microsoft, 2009

  3. Extension and Clientele Acceptance • Is there acceptance among the groups for both delivery and receiving of programming delivered in this manner? • There exists a generational divide • Transition should begin with technology education • There is the willingness factor • Internet service to the community • Benefits to both sides • Programming is no longer time sensitive • We can deliver quicker and • The client can receive when it is convenience • In Five years this will be a necessity

  4. New Tools For the Toolbox • New Communication Medias and Program Delivery Medias • Podcasts • Blogs • List serve capabilities • Interactive Software, i.e. Centra • Webcasts • Interactive Publications • Video Conferencing • Chat Rooms and Forums • Interactive information systems i.e. Garden Data.org

  5. What is driving us to seek new communication tools? Workforce Distribution • Work from dispersed locations: Extension Employees are spread out across Kentucky Lack of Technology Integration • Overwhelmed: Large organizations like Extension often average more than six communications devices and almost five communications applications per employee • Frustrated: Collaboration inefficiencies waste up to 25% of staff time Demand for New Technologies • Mobile phone = New PC: 600 million smart-phones will be used for business in 2011 • Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WW

  6. LyncProvidesa Integrated ExperienceUsers can benefit from a single client experience for IM, voice, video, and data sharing Microsoft Lync Meeting, application sharing, and whiteboarding Incoming call IM and video Conversation window

  7. What do you WantIdeal communications and sharing experience

  8. Lync Provides a Presence Across Office Applications Common features across Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint can help to improve the user experience Click to communicate from Microsoft Backstage™ view and review tabs (Word, Excel, PowerPoint) Contact Card

  9. Lync 2010 works on different platformsOptions for those who use Macs, mobile phones, browsers, and other devices Connect with Mac users » » » » • “Lync for Mac” Communicate through mobile phones • Lync Mobile, iPhone app, Nokia Reach through the browser • Lync Web App • Experience Lync through numerous devices • Polycom, Plantronics, Jabra, Aastra and more…

  10. Lync Connects People in Flexible Ways Access messages through your PC, mobile device, or the Web Connect in real time across devices from a familiar interface PC Mobile Web

  11. Putting Lync to work in UK CES • Multi-County program planning between agents • Joint meeting from wherever you are • Specialist delivered programs to agents/clientele • Proofing/sharing documents agent-agent and agent-specialist • Staff meetings • Online classes • Program delivery for clientele • Live to different offices/individual locations • Recorded presentation to be viewed at any time • Communicate with staff within larger offices • Using Lync inner-office • Clientele visit awareness • Task management with staff members • How might Lync be used in our own organization

  12. Getting Started • Talk to your District Tech • UK Wiki site: http://wiki.uky.edu/lync/Wiki%20Pages/Home.aspx • You already have an account

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