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Emergency Messaging Symposium UC Davis March 27, 2008

Emergency Messaging Symposium UC Davis March 27, 2008. Integrating Notification Systems Using the Common Alerting Protocol (CAP) David S. Burns, CEM Emergency Manager UCLA. Public Notification/Warning: Defined. PUBLIC NOTIFICATION/WARNING: Official Warning/Advisory from Govt.

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Emergency Messaging Symposium UC Davis March 27, 2008

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  1. Emergency Messaging SymposiumUC DavisMarch 27, 2008 Integrating Notification Systems Using the Common Alerting Protocol (CAP) David S. Burns, CEM Emergency Manager UCLA

  2. Public Notification/Warning: Defined PUBLIC NOTIFICATION/WARNING: • Official Warning/Advisory from Govt. • Desired affect is to instill confidence: • People take direction and avoid panic. • Provides Information about an event or incident • Directs people to take a specific course of action: • Do nothing – remain in place • Evacuate to designated location(s) • Shelter-in-Place • Take specific actions to avoid harm or injury:

  3. Public Notification/Warning: Human Element • Warning and Alerts focus on 4 basic human physical senses: • People can feel an event (earthquake, explosion) or a vibrating warning device • People can smell something smoke, fire, chemicals • People can hear an Audible Warning • People can see a Visual Warning Generally, emergency planners focus on 3 basic systems: • Audible Warning Systems (Sirens & Alarms) • Visual Warning Systems (Beacons, Strobes & Message Boards) • E-Technology Systems (computers, television, PDA, pagers, e-mail, telephone, and text based messages)

  4. Public Notification/Warning: Existing Systems Summary(where we are today) • Word of Mouth • Public Address Systems – emergency vehicles • Public Safety and Volunteer Staff knocking on doors or use of bullhorns • Amateur “HAM” Radio • EAS – Emergency Alert System (Federal/County) • Mass Notification System (MNS): • SMS/Text Messaging System • Telephony or Text-to-Voice • Internet (Web Page) • E-Mail notification • EDIS – Emergency Digital Information System • NOAA Weather Radio • Low Power AM Radio • Cable Television

  5. Public Notification:Existing Technologies

  6. Audible Resources

  7. Visual Resources TO 1630

  8. E-Technologies

  9. Public Notification:Existing Technology Challenges • Advanced technologies have significantly complicated public alert and warning systems. • Systems lack integration with neighboring agencies & communities. • No single system can reach 100% of the population. They are usually 2 or more systems combined. • Implementing a single source or control point will be one of our greatest challenges – as will having the staff ready and able to activate 24/7.

  10. Public Notification:Existing Standards • Common Alerting Protocol (CAP) • Defined as a basic protocol for all warning systems.  • “CAP” is an open, non-proprietary digital format for all types of alert and notifications. • “CAP” is already integrated into NWR/NOAA radio alert systems, a system integrated into UCLA’s AM Radio Station. • The chief benefit of “CAP” is cost reduction and duplication of custom software interfaces to the many warning sources and dissemination systems involved in all-hazard warning. • UCLA must consider “CAP” standards in all future public warning considerations and projects. Source: White Paper on Common Alerting Protocol http://hormannamerica.com/index.jsp?pagename1=cap.htm

  11. Realities… • Want of foresight, unwillingness to act when action would be simple and effective, lack of clear thinking, confusion of counsel until the emergency comes, until self-preservation strikes its jarring gong—these are the features which constitute the endless repetition of history. -Winston Churchill

  12. Public Notification:Challenges… • Public Education is the single greatest continuing challenge • We have taken reasonable measures to assure the public is alerted using various systems. • There will be a number of people that will not be alerted: • People were isolated or distracted • People did not see it • People did not hear it • People have to be actively engaged on a device to get the warnings…radio, television, pager, cell phone, computer, etc. • We cannot assure that people will take action once they have been alerted: • They ignore the warnings • They don’t know what to do after the warning is acknowledged. • They do not believe the warning applies to them.

  13. System Planning • Every community must determine what is the right “fit” – what works for one, may not work for another: • PUBLIC EDUCATION is the key to success in reaching the highest percentage of people in the shortest amount of time. • Annual Training and Policy • System Costs • People Capability – it requires personnel to operate and manage each of the various systems. • Target audience – general public, residential, business, and government. • Regulatory considerations – what is required?

  14. Potential Components • The “Perfect” System, if it existed, would be based on 1 or 2 principles: • A single “Broadcast” technology – push a button and alert many, if not all, of the public interests – personnel, faculty, students, residents, anyone within the UCLA campus limits – including visitors and those in automobiles using integrated systems. • Visually alert people to activate a system: (television, radio, or e-technology).

  15. Challenges…no matter what we do or plan • Public Alerting and Warning Systems can be costly. • They require consistent public education, training and exercising. • To be effective, they must become “cultural” or “conditioned” within the community to be effective: • Alaska • Hawaiian Islands • Japan

  16. MNS (PERSONNEL INTENSIVE) Estimated Time: Minutes to Hours EVENT COUNTY EAS SYSTEM First Responder Call-In OUTDOOR SIRENS MOBILE MESSAGE BOARDS UCLA CAMPUS E-MAIL ALERT AMATEUR RADIO INDOOR VISUAL ALERT SYSTEM NETWORK BANNER “POP-UP” INDOOR FM AUDIBLE SYSTEM UCLA CABLE TV PERSONAL ALERT DEVICES (cell, PDA, etc.) BUILDING FIRE ALARM SYSTEM ACTIVATION TELEPHONE ALERT (MASS CALL) WEATHER RADIO (NWR) ROAD SIGNS & AMBER BEACONS UCLA AM RADIO (AM 1630) TTY/TDD DEVICES

  17. IntegratedPublicorMassNotificationSystemHormann-America

  18. CAP-BASED Integration • Hormann-America CAPCon System

  19. INTEGRATED SYSTEM EXAMPLE Estimated Deployment Time: Seconds to Minutes EVENT COUNTY EAS SYSTEM First Responder Call-In OUTDOOR SIRENS MOBILE MESSAGE BOARDS UCLA CAMPUS E-MAIL ALERT AMATEUR RADIO INDOOR VISUAL ALERT SYSTEM NETWORK BANNER “POP-UP” UCLA Warning System Terminal INDOOR FM AUDIBLE SYSTEM UCLA CABLE TV CONTROL POINT PERSONAL ALERT DEVICES (cell, PDA, etc.) BUILDING FIRE ALARM SYSTEM ACTIVATION TELEPHONE ALERT (MASS CALL) WEATHER RADIO (NWR) ROAD SIGNS & AMBER BEACONS UCLA AM RADIO (AM 1630) TTY/TDD DEVICES

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