1 / 18

E-Commerce: The Second Wave Fifth Annual Edition

E-Commerce: The Second Wave Fifth Annual Edition Chapter 9: Electronic Commerce Software Objectives In this chapter, you will learn about: Finding and evaluating Web hosting services Basic functions of electronic commerce software Web Hosting Alternatives Self-hosting

jacob
Download Presentation

E-Commerce: The Second Wave Fifth Annual Edition

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. E-Commerce: The Second Wave Fifth Annual Edition Chapter 9: Electronic Commerce Software

  2. Objectives In this chapter, you will learn about: • Finding and evaluating Web hosting services • Basic functions of electronic commerce software E-Commerce: The Second Wave, Fifth Annual Edition

  3. Web Hosting Alternatives • Self-hosting • Running servers in-house • Commerce service providers (CSPs) • Provide Internet access to companies and individuals • Offer • Web hosting services • Web server management and the renting of application software E-Commerce: The Second Wave, Fifth Annual Edition

  4. Web Hosting Alternatives (Continued) • Shared hosting • Client’s Web site is on a server that hosts other Web sites simultaneously • Dedicated hosting • Service provider makes a Web server available to client E-Commerce: The Second Wave, Fifth Annual Edition

  5. The List Web Host Directory E-Commerce: The Second Wave, Fifth Annual Edition

  6. Basic Functions of Electronic Commerce • All electronic commerce solutions must provide • A catalog display • Shopping cart capabilities • Transaction processing E-Commerce: The Second Wave, Fifth Annual Edition

  7. Basic Functions of Electronic Commerce (Continued) • Additional software components • Middleware • Application integration • Web services • Integration with enterprise resource planning (ERP) software • Supply chain management (SCM) software E-Commerce: The Second Wave, Fifth Annual Edition

  8. Catalog Display • Catalog • Listing of goods and services • Static catalog • Simple list written in HTML that appears on a Web page • Dynamic catalog • Stores information about items in a database E-Commerce: The Second Wave, Fifth Annual Edition

  9. SmallElectronic Commerce Site E-Commerce: The Second Wave, Fifth Annual Edition

  10. Shopping Cart • Problems with forms-based shopping • Shoppers had to write down product information before going to order form • Customers sometimes forgot whether they had clicked the submit button • Confusing and error prone E-Commerce: The Second Wave, Fifth Annual Edition

  11. Shopping Cart (Continued) • Forms-based method of ordering • Has given way to electronic shopping carts • Shopping cart • Keeps track of items customer has selected • Allows customers to view contents of their carts, add new items, or remove items E-Commerce: The Second Wave, Fifth Annual Edition

  12. Typical Shopping Basket Page E-Commerce: The Second Wave, Fifth Annual Edition

  13. Transaction Processing • Occurs when shopper proceeds to virtual checkout counter by clicking a checkout button • Calculation complications • Computing taxes and shipping costs • Provisions for coupons, special promotions, and time-sensitive offers E-Commerce: The Second Wave, Fifth Annual Edition

  14. Web Services • Combination of software tools that let application software in one organization communicate with other applications over network • Companies are using Web services • To offer improved customer service and reduce costs E-Commerce: The Second Wave, Fifth Annual Edition

  15. Electronic Commerce Software for Small and Midsize Companies • CSPs • Offer free or low-cost electronic commerce software for building electronic commerce sites E-Commerce: The Second Wave, Fifth Annual Edition

  16. Interland Web Hosting Services Home Page E-Commerce: The Second Wave, Fifth Annual Edition

  17. Yahoo! Store • Serves as the business Web host for • Kennedy Space Center Space Shop • The Sharper Image • PalmPilotGear • Merchants • Can create, change, and maintain their Yahoo! storefronts through a Web browser E-Commerce: The Second Wave, Fifth Annual Edition

  18. Bigstep • Received many industry awards for its CSP offering • Provides series of four different storefront packages • Others: • MonsterCommerce • ShopFactory • http://www.shopsite.com/ • Nexternal • Bazaar E-Commerce: The Second Wave, Fifth Annual Edition

More Related