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Driving Business Value Through Back-Office Modernization Brent Maropis, CEO

Driving Business Value Through Back-Office Modernization Brent Maropis, CEO. OVERVIEW. Driving Business Value Through Back-Office Modernization. INDUSTRY. Driving Business Value Through Back-Office Modernization. Consolidation of Communications and IT Services Capture greater wallet share

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Driving Business Value Through Back-Office Modernization Brent Maropis, CEO

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  1. Driving Business Value Through Back-Office Modernization Brent Maropis, CEO
  2. OVERVIEW Driving Business Value Through Back-Office Modernization
  3. INDUSTRY Driving Business Value Through Back-Office Modernization Consolidation of Communications and IT Services Capture greater wallet share Channel Networks Opportunity to attract new types of Agents Channel sales continues to be critical
  4. NEEDS Driving Business Value Through Back-Office Modernization Fast & Flexible Be first to introduce new Products, Services, Packages to market Complex Billing Requirements Billing, Rating, Reporting, Taxation, & Commissions Cost Benefits Lower risks with less manual processes & higher quality services Focus on execution, not infrastructure
  5. VALUE Driving Business Value Through Back-Office Modernization Value of End-to-End Revenue Opportunities Drive Revenue Improve Retention Increase ARPU
  6. QUESTIONS Driving Business Value Through Back-Office Modernization What to Ask a BSS/OSS Provider? How long has the company been in business? What is the company’s management experience? How long have they had a cloud Platform? How will the core billing infrastructure adapt over time? What is the software update & release process? What is the support processes and SLA? How is the Strategic Roadmap determined? What are the integration capabilities and API library? Is the company financial sound? What is the Implementation process? What’s their pricing structure and why?
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