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Doing Business With the Military. Main Organizations Food Systems Key Players Strategies James Fagan, Executive Director Research and Development Associates Spring 2009 Meeting. Main Military Organizations. The Military Services: Army, Marines, Navy, Air Force
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Doing Business With the Military • Main Organizations • Food Systems • Key Players • Strategies James Fagan, Executive Director Research and Development Associates Spring 2009 Meeting
Main Military Organizations • The Military Services: Army, Marines, Navy, Air Force • Natick • Defense Supply Center Philadelphia (DSCP) • VETCOM • USDA
Purpose of Session To provide you with an understanding of how the government does business in food, packaging, and related areas
Approve all food & services Verify quality Visit users to assess Usually first place to start Provide funding NO ACTION IF THEY DISAPPROVE Military Services
Natick: Soldier Systems Center • Conducts scientific studies • Verify contents of food • Establish many specifications • Technical experts for services • Program managers • THEIR CONCURRENCE IS ESSENTIAL ON MOST ITEMS
DSCP • Buying agents for DoD (all services) • Rations • Prime Vendor • Direct Buys (reducing) • Almost all contracting goes through DSCP • Executive Agent for Food
VETCOM • Quality is their main purpose in food • Inspect on site • Operate evaluation laboratories • Check items against specifications • On site at ration producers • Keep detailed records of all key food items • Inspect establishments to supply DoD • RECOMMEND ONLY
USDA • Key player in rations • Affects specifications • Required on-site at some locations • Accept or reject items offered to government in some situations • Can shut down manufacturers • Ensures compliance with legal requirements
FOOD SYSTEMS • RATIONS • PRIME VENDOR • COMMISSARY • EXCHANGE • DIRECT CONTRACTS
RATIONS • MREs, UGRs, HDR, etc. • Services indicate component items • Natick ensures items are compliant • Specifications are developed • Items are tested in lab and with military • DSCP contracts assembly • Company delivers as DSCP instructs
PRIME VENDOR • Background • Dining Halls get almost every item from company who wins an exclusive geographical contract with option years • Stocked items of the contract winner is basis of support. • Contractor evaluated annually by DSCP • About $2 -3 Billion annually
COMMISSARIES • Military retail food stores • $8 Billion in sales • Brand name items and bulk items • HQ in Ft Lee, VA (DECA) • Very specific in procedures • Too expensive without broker
EXCHANGE SERVICES • Military “Wal-mart type” operations • Three Exchange services: AAFES/ Navy/ Marines • Over $17 billion in sales • Bureaucratic procedures and extremely competitive
Direct Government Contracts • USDA • Installations • Any government agency • Must get on bid list and comply with qualifications. • Every agency has ability to buy direct
SYSTEM EXAMPLES • MRE (meal, ready to eat) • UGR (unitized group ration) • PRIME VENDOR CONTRACTS • COMMISSARIES & EXCHANGES
Meal, Ready to Eat(MRE) Items • Start with services and Natick (program manager) • Understand shelf life , nutrition, and packaging requirements • Submit for consideration: Give reasons in writing and do so repeatedly • Submit exactly what you are to provide for evaluation.
MRE: Continued • Items will be field tested and evaluated. Three year shelf life @ 80@F • If high enough scores (hedonic scale), item may need revisions • Time from beginning to end is 18 months • THERE IS NO GUARANTY THAT YOUR ITEM WILL BE PRODUCED BY YOU.
Unitized Group Ration (UGR) • Army (ACES)& Natick are first steps • New menu/ new item/ alternate supplier • Calories/protein/cost/weight & cube • Shelf life • Samples essential for evaluation • Should partner with an assembler
UGR: Continued • Evaluations by Natick required • May need new national stock number • Can use an existing generic description (DSCP) • Must negotiate with assemblers • Price competition • Delivery on time • Large quantities in short time frame
Prime Vendor Operations • Annual contract with up to five one year options • Successful bidder gets exclusive contract for a geographical region • PV must discuss support with customers
Prime Vendor (Continued) • PV determines most items supplied but must meet needs of customers • Cost plus contract • Some set aside contracts • DSCP now developing Master Price Agreements with OCONUS suppliers • Session on SPV Tuesday
Commissaries & Exchanges • Types of items • Organizational Structure: • Headquarters • Regions • Individual stores • Usual manufacturer requirements • Deliver daily • Stock shelves daily • handle discrepancies
Commissary/Exchanges Continued • Brokers are best method • Already know structure and all key folks • Have ability to: • handle orders • stock shelves • process payment to DFAS • do it all
Key Government Players • Military Services • Navy: CDR Dailey 717-605-7243 • USMC: LTC Sanabria 703-695-7396 • Army: LTC Barnes 804-734-3007 • CW5 Jack Van Zanten 804-734-3072 • Dave Sheriff 804-734-4862 • Rick Bryd 804-734-3005 • Air Force: George Miller 210-652-2619
Key Players: VETCOM • There will be a regional veterinary command in your area • CW5 L. Raigosa 210-221-7937 • CW 2 Bud Dodge 210-221-6510
Key Players: DSCP • HQ:CAPT. Rackauskas 215-737-2900 • HQ: Ray Miller 215-737-2952 • Rations: • Butch Houston 215-737-3834 • Harry Streibich 215-737-3820 • Jim Lecollier 215-737-3625
Prime Vendor • Prime Vendor • Tom Daley 215-737-2901 • Gary Shifton 215-737-3621 • Tom Lydon 215-737-2999 • John Steenberge 215-737-7445 • Joe Hauser 215-737-2951
Key Players: Natick • HQ: Gerry Darsch 508-233-4402 • Rations Program • Steve Moody 508-233-4909 • Judy Aylward 508-233-4448 • Sue Harrington 508-233-4502 • Poly Tray: Bob Trottier 508-233-5053 • Packaging: Peter Sherman 508-233-4062 • Science: Dr. Pat Dunne 508-233-5514 • Specifications: Ray Valvano 508-233-4259
Natick Continued • Others: • Betty Davis 508-233-4509 • Vicki Loveridge 508-233-5035
INDUSTRY KEY PLAYERS • MRE ASSEMBLERS: • AMERIQUAL 812-421-4876 • SOPAKCO 843-464-7851 • WORNICK 513-552-7400 • UNITIZED GROUP RATIONS • LABATT FOOD SERVICE 210-661-4216 • AMERIQUAL / WORNICK
INDUSTRY CONTINUED • PRIME VENDORS • LABATT FOOD SERVICE • US FOOD SERVICE • LANKFORD SYSCO • SYSCO • PYA MONARCH • ** SEE DSCP WEBSITE(WWW.DSCP.DLA.MIL)
ASSOCIATIONS • R&DA 210-493-8024
QUESTIONS ?????? • THIS IS • A GOOD TIME TO ASK • QUESTIONS!!!
QUESTIONS THIS IS THE BEST TIME TO ASK A QUESTION!!!
CONCLUSIONS • The government marketplace is different but understandable • Get to know where your products fit • Get to the right people • Ask questions • Network • When in doubt: Ask