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Benchmarking … an emerging issue. “Theory always gets blown away by data.”. s ource: Big data has left the station 2013 by Jack Gallant. 2004 2007 2013. Planned versus Unplanned work. “Seek truth from facts.”. s ource: Deng Xiaoping. Reflections. backup slides.
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Benchmarking … an emerging issue
“Theory always gets blown away by data.” source: Big data has left the station 2013 by Jack Gallant
2004 2007 2013
Planned versus Unplanned work
“Seek truth from facts.” source: Deng Xiaoping
$37,000,000 from FY14 - FY17 source: http://www.virginia.edu/bov/meetings/13aug%20Retreat/UVa%20Strategic%20Planning_Pillar5%20Strategy%2014%208_1_13%20FINAL%20BOV%20Retreat%20no%20TP.pdf
Classic reactions Data denial Exceptionalism Delay and hope it goes away
Why do it? Academic and administrative collaboration
Why do it? Data-driven and results-oriented
Why do it? Structure for on-going, not episodic impact
Why do it? Long-term strategic focus
Measures that matter Tracked over time Showing how good we are and how good we can be
How do we do it? APPA’s Facility Performance Indicators (FPI)
How do we do it? Organizational Excellence and The Hackett Group