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‘Supporting and Developing the Tool’ Amanda Norris Julian Fox. Areas to be covered. Communication Process Typical Queries Validation Checks Development Issues. Help Line Email – helpdesk@wastedataflow.org Guidance Manual Online Help Online training – new members of staff.
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Areas to be covered • Communication Process • Typical Queries • Validation Checks • Development Issues
Help Line Email – helpdesk@wastedataflow.org Guidance Manual Online Help Online training – new members of staff Communication Process
Waste Queries Validation Issues Data Roll-up and Authorisation Selection List Queries User Administration Requests Typical Queries
Validation Checks • CSV Download • Checks for WCA / WDA / UA • Feedback to Local Authorities • Consultation with Defra and EA
Technical support of the tool • Bug list • Logging any reported technical problems • Prioritising and fixing bugs • Development List • Improvements to functionality • Incorporating users’ feedback
Development List – Sources • Feedback from training sessions • Helpline calls & e-mails • Suggestions from all levels of user
Development – Progress • Full list of development options reviewed – summer 2005 • Key items for next phase of development identified • Key items currently in development
Development – progress • Key items include • Default answers & comments from previous quarter
Development Issues • Bug List • Development List
Development – progress • Key items include • Default answers & comments from previous quarter • Quarter Summary Sheet
Development – progress • Key items include • Default answers & comments from previous quarter • Quarter Summary Sheet • Audit trail
Development – progress • Key items include • Default answers & comments from previous quarter • Quarter Summary Sheet • Audit trail • Enhanced CSV download
Future development • Development List – continue to be maintained • Future phases of development as time and resources allow