Welcome to Principles of Management & Production MGT 3114:001

1. Welcome to Principles of Management & Production MGT 3114:001 Instructor: Shanan R. Litchfield

2. Information Instructor Shanan Litchfield 302 Y McCool Hall SRL102@msstate.edu Class Section 001, 1:00pm - 4:20pm Monday - Friday McCool 236

3. Our Philosophy in MGT 3114 • Great Managers seek out Responsibility and Accountability. Responsibility and accountability will be the drivers for how we learn together in this course. You are expected to act like a Great Manager and seek out and excel at your responsibilitiesin this course, as well as to strive to be accountable for your actions.

4. Worst Boss • Think about the worst boss you ever had. Don’t name names. Don’t tell where you worked. What made that person THE WORST BOSS? As great managers, we can’t be that WORST BOSS. We have to do better. Much better. So how do we do it? We begin by (1) learning my expectations for you in this class, and (2) studying management to be the BEST BOSS we can be.

5. MGT3114 Student Responsibilities • Pre-Requisites: • Junior level standing (60 hours) • BQA 2113 (or ST2113 or equivalent to Stats I) • Get the Required Materials. • (a) Management, 2ndedition, custom edition, by Bateman & Snell. McGraw-Hill Irwin. ISBN: 978-0-07-813723-5. • (b) Operations Management, 10th edition, custom edition, by Stevenson. McGraw-Hill Irwin. ISBN: 978-0-69-779106-1. • (c) The Wall Street Journal. Examples from the WSJ will be used in class discussions and for cases. • (d) Calculator: You may only use a basic arithmetic function calculator for in-class assignments and exams. You may not use a calculator with data storage capability or a graphing calculator. You may not use a cell phone. • (e) #2 pencil for exams

6. MGT3114 Student Responsibilities • Play Fair and Be Honest • MSU Honor Code • "As a Mississippi State University student I will conduct myself with honor and integrity at all times. I will not lie, cheat, or steal, nor will I accept the actions of those who do.“ • Upon accepting admission to Mississippi State University, a student immediately assumes a commitment to uphold the Honor Code, to accept responsibility for learning, and to follow the philosophy and rules of the Honor Code. Students will be required to state their commitment on examinations, research papers, & other academic work. Ignorance of the rules does not exclude any member of the MSU community from the requirements or the processes of the Honor Code. For additional information visit: • http://students.msstate.edu/honorcode/

7. MGT3114 Student Responsibilities • CHEATING/PLAGIARISM: • In this class, there is ZERO TOLERANCE for academic dishonesty. Students found to inadvertently commit acts of dishonesty will receive appropriate penalties specific to the assignment in question. Students found to commit intentional acts of dishonesty will receive a failing grade in the course and will be referred for appropriate disciplinary action • If you are caught using a cheat sheet on an exam, looking on someone else’s paper, copying homework, turning in homework for someone not present in class, or any other form of academic misconduct as described above, you will receive the maximum allowed punishment, which is, at minimum, an F in the course. • Homework collaboration: The work you turn in, whether, on a homework problem, an on-line quiz, or any other assignment, must be completed by you, and the material must not be copied from someone else’s work. Copying homework will result in a formal charge of academic misconduct and the maximum penalty will be sought.

8. MGT3114 Student Responsibilities • Attend class with the intent and desire to really learn. • Absences: Roll will be taken at each class meeting and can be taken at any point throughout the class period. • absences are posted daily on the course website • late for class = ABSENT • leave class early = ABSENT • 5 unexcused absences = F in the course (regardless of exam/assignment grades) • Why is class attendance is REQUIRED? Being absent will deprive you of valuable class discussions and will also prevent you from fulfilling certain graded in-class activities which cannot be made up. You are always responsible for all material distributed in your absence. Note - any/all materials are handed out only once. If you are not in class to receive them, you should obtain the information from a fellow student. • As a manager, you will likely be fired after the FIRST unexcused absence.

9. MGT3114 Student Responsibilities • Unexcused absences – a few examples: • “I need to study for another class” • “I had to work” • “I couldn’t find a parking place” • “The shuttle was late” • “I had to attend a meeting/study group/class trip, etc. for another class” • “I was taking a test in another class” • “This was the only time I could see my advisor” • “My car wouldn’t crank • “I had a flat tire” • “I had to register for classes”

10. MGT3114 Student Responsibilities • So what is an Excused Absence then? • According to the MSU Academic Operating Policy and Procedure (AOP 12.09), the following are considered to be excused absences: • Participation in an authorized university activity. • Death or major illness in a student’s immediate family. • Illness of a dependent family member. • Participation in legal proceedings or administrative procedures that require a student’s presence. • Religious holy day. • Illness that is too severe or contagious for the student to attend class (not simply just a check up). • Required participation in military duties. • Mandatory admission interviews for professional or graduate school which cannot be rescheduled.

11. MGT3114 Student Responsibilities • Be adequately prepared for this course (and your career). • Pre-requisites: Junior level standing (60 hours), and BQA 2113 (or ST2113 or equivalent to Stats I). • Pay attention in class & give me your attention. • Take notes. • Read the textbooks. • If you do not understand a topic and/or do not understand why it is relevant, ASK. • Be prepared to answer questions in class. • Do your work.

12. MGT3114 Student Responsibilities

13. MGT3114 Student Responsibilities • Know and Embrace what you are getting into in the course. • Course Objectives • The Management half of this course is designed to convey the basic concepts of the management function in organizations, including defining management, history of management, business environments, ethics, planning, strategy, organizational structures, job design, human resources, motivation, leadership, employment law, teams, communication and organizational control. • The Production Management half of the course is designed to examine the specific management processes used to create goods and services. This section of the course will cover production strategies, decision making, forecasting, capacity planning, facilities layout, quality, statistical process control, inventory management, and just-in-time management techniques.

14. MGT3114 Student Responsibilities • Contribute to class rather than distract from it. • Voluntarily participate in class discussions: “I don’t know” doesn’t cut it. Try to keep up and understand. Try to have FUN learning. • Do not disrupt class • No use of cell phones • No texting, no facebook, no browsing the internet • Loose 10 points on an exam grade for each call, text message, or internet browsing. Likewise, should my cell phone ring during class or should I text in class, I will give each of you 10 points.

15. MGT3114 Student Responsibilities • PROFESSIONAL COURTESY: Professional courtesy includes respecting others' opinions, not interrupting in class, being respectful to those who are speaking, and working together in a spirit of cooperation. I expect you to demonstrate these behaviors at all times in this class. With that in mind, sleeping, texting, reading materials irrelevant to class purposes, including browsing the internet, and disrupting the class will not be tolerated and will result in the student being considered absent for that particular class period and/or will result in loss of 10 points on an exam grade. • CLASS DISRUPTION POLICY: Use of cell phones is prohibited in this class. Calls and texts disrupt the entire class. Text messaging/emailing/facebook/etc. distracts you from what you are here to do: learn. Use of cell phones in class will result in the loss of 10 points on an exam grade for each call or text message. Additionally, sleeping or reading materials irrelevant to class purposes, including browsing the internet, and disrupting the class will result in loss of 10 points on an exam grade.

16. MGT3114 Student Responsibilities • Communicate Your Needs • Seating & Special Needs • E-mail any of your specific needs, including seating, to me by 05/10, by 1:00PM. • SEATING: Seating will be assigned after the 2nd class meeting. The seating chart for your class will be posted on the course web-site. Know your seat and your seat number. You should sit in your assigned seat for every class meeting and exam. Failure to do so will result in being marked absent and a 0 on assignments and/or exams. • SPECIAL NEEDS: Any student needing to arrange a reasonable accommodation for a documented disability should contact Student Support Services at 01 Montgomery Hall, (662) 325-3335.

17. MGT3114 Student Responsibilities • Communicate Your Needs • Ask questions any time you do not understand. Unless there is a privacy issue at stake, in-class is often best, since your classmates may have the same questions or concerns that you do, and then you are helping them, too. • E-MAIL POLICY: E-mail is the easiest way to get in touch with the instructor. While a quick response is likely, please keep in mind that the instructor is not always on e-mail, and therefore will get back to you when it is convenient. Note: Professionalism in e-mail communication is demanded. As a student of higher education, it is expected that all communication be of professional quality, especially e-mail communication. When writing through e-mail to an instructor, please identify yourself and the class for which you have an inquiry. Please be sure to address the instructor in a professional manner. E-mails not properly addressed will not be answered. Failure to follow this policy will result in your e-mail being deleted without consideration.

18. MGT3114 Student Responsibilities • Be a good steward of the resources that we share. • We have a responsibility to the taxpayers of Mississippi and the private donors to use these facilities responsibly. • In this class we will adopt the principles of “Leave No Trace” and “Serve the Next Customer” by implementing the following: • No food or drink in the classrooms, other than water. • At the end of class, remove anything you bring into the classroom with you. • Take newspapers to recycling containers in hallway (located beside Wall Street Journal stands). • Pick up what others before you left.

19. MGT 3114 Student Accountability • Evaluation • Your grade in the course will be calculated as the simple average of 6 grades (5 exams & your assignment average). Grade = Exam 1 + Exam 2 + Exam 3 + Exam 4 + Exam 5 + Assignments Average 6 • You will receive the grade you earn in this course. Grades are based on a 10-point scale. I do not curve. I do not round. And I most definitely do not simply give points because you need them. Example: If your average is a 79.9, you will receive a C in the course.

20. MGT 3114 Student Accountability • Exams • Exams will consist of a combination of multiple choice and short answer questions, as well as problems. • Grades will be posted on-line and can be checked at any time. See "On-line student information system" in syllabus to register for and use the on-line system. • If you dispute a grade in the on-line gradebook, you must contact me in writing (preferably via e-mail) within 3 days of the posting of the assignment or exam grade.

21. MGT 3114 Student Accountability • Assignments • Assignmentswill consist of homework problems, cases, in-class assignments, on-line quizzes and pop-quizzes. All homework assignments (cases, problems, questions, etc.) are in the course notes for each lecture on the course web site: http://misweb.cbi.msstate.edu • Assignments can only be completed and turned in by the student present in class for the entire class meeting the day the assignment is due. If you are not present in class, but your homework is turned in, you will receive a 0 on the assignment. • You must show your work on all homework problems. Failure to do so will result in a 0 for the assignment. • If you leave class early, you will receive a 0 for the assignment. If you are not in your seat when an assignment is given or collected, you will receive a 0 for the assignment. • Late assignments (homework or in-class quiz) will not be accepted. If you turn in homework after the review of it in class had begun, you will receive a 0 for that assignment. You will receive a 0 for any missed assignment. Assignment grades can also be checked at the on-line grade-book at any time. If you dispute a grade in the on-line grade-book, you must contact the instructor in writing (preferably via e-mail) within 3 days of the posting of the assignment grade.

22. What about the Instructor? • My Approach To Teaching: • Most importantly, please know that I AM HERE TO HELP! My goal as an instructor is to do all I can to create an environment in which we all can learn from each other safely, productively, and happily. Every person in this class contributes to that environment, and together we share the power to determine whether or not we live up to that goal. • Please do not hesitate to ask questions, or ask for help, in or out of class. (Unless there is a privacy issue at stake, in-class is often best, since your classmates may have the same questions or concerns that you do, and then you are helping them, too.) • If you have any special needs that it would help for me to be aware of, please do let me know. I am committed to helping every student attain the best quality of education she or he can. • Ultimately, I believe that the quality of each student’s education is largely dependent on her or his own efforts, attitudes, and behaviors. It is important for you to know that I will do all that I can to help you if I can see that you are putting forth the effort to do the work in this class.

23. What about the Instructor? Responsibility? Accountability? I will do my best to provide: • Organized materials. • A concise course schedule and stick to it. • Access to all class information and materials in advance. • Timeliness with regard to materials, information, grades, and the start of each class. • Quality theoretical and practical content and information. • Open door office. • Free-flowing, respectful communication and answers to any of your questions. • Accessibility outside of class if you need help with course materials. • Fairness and consistency in tests, assignments, grading. • Honest feedback. • No busy work – only work I believe you need to better understand a concept. • Assistance to you.

24. Who else am I responsible & accountable to?

25. Attend class Strive to LEARN Be on time & don’t leave early Pay attention Take notes Read the books ASK questions Be prepared to ANSWER questions Do your work Play fair Be respectful Have FUN learning How to be successful in my class (and your career):

26. How to be successful in my class: Class preparation • Register for MISWEB. Make sure you can access to the course materials. Do this ASAP, but especially by 05/10, 1:00PM. • Read the chapter(s) prior to coming to class. • Download and read the lecture notes. • Look for In-Class Exercises in the notes. That is where I will be calling on you. • Be On Time. 5 minutes late = Late; 10 minutes late = late; 1 minute late = late, which all = absent. • Let’s really LEARNManagement

27. MISWEB: The COB Student Information System • Grades and all other course materials will be posted as part of MISWEB on the web-based Online Gradebook System. To access your grades, you will first need to “register” for MISWEB. To do this, go to the URL: • http://misweb.cbi.msstate.edu/editor • When you register for MISWEB, you must complete the information under the first link, “main information”. You MUST provide a valid e-mail address. Without your correct e-mail address, you will NOT receive course e-mails. If your e-mail address changes during the semester simply update your e-mail address at: • http://misweb.cbi.msstate.edu/editor • It is your responsibility to maintain the correct contact information

28. MISWEB -Checking Grades, Class Calendar, E-mail Archives, & Course web-site: • To access your grades, e-mail archives, or the course website with downloadable notes, at any point during the semester, go to the COB web site: • http://misweb.cbi.msstate.edu • Click on your instructor’s name, for this course, Shanan Litchfield. • Scroll down the page to the section Courses Taught. • Select your course, MGT 3114 • Click on the link for Online Grades. You will check your grades using the password that you selected when you registered for MISWEB. You will also find links for course website (on-line notes), e-mail archives, etc. in your gradebook.

29. Course Outline - What’s Next? • Principles of Management – First Half of Course • All Assignments for this portion of the course come from Bateman and Snell’s Management. • What’s Due Next? • Assignment #1: Register for MISWEB by 1:00PM on 05/10. Must complete the “main information” section and provide correct e-mail address. Go to http://misweb.cbi.msstate.edu/editor to begin. • Assignment #2: Complete Know Your Syllabus Quiz on line by 05/10 at 1:00PM. Check the course website for link. • E-mail special needs to SRL102@msstate.edu by 1:00PM, 05/10. • Read prior to coming to class.

30. Why are you here in MGT 3114? • Major • Degree • Interests • Career • Job • Life • WHAT IS YOUR PURPOSE? – my job is to help you get there.

31. So what do you need to do? • _______________ • _______________ • _______________ • _______________ • _______________ • _______________ • _______________