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1. Morgan Stanley Dean WitterWorld Trade Center BombingFebruary 26, 1993 Ana Nieves
A/P, Manager
3. Day One Gathered all pertinent materials to continue my operation
Invoices, voucher stickers
Checks, signature plates
Used call-down list to notify employees
Went to backup locations to setup shop
Setup work schedules and shifts
Made plane reservations to our 2nd backup site in Riverwoods, Illinois
4. Notified Customers 350 Retail Branches
200 Operations Departments
Select Vendors
Mailroom
Purchasing
5. Setup shop Split up the department to work in 3 locations
130 Liberty Street
75 Varick Street
Riverwoods, Illinois
Organized shared work spaces
Created different work shifts
7:00am 2:00pm
2:00pm 9:00pm
6. Daily Operations Effects of the bombing were transparent to our customers, lost 2 days of production
Continued to issue checks daily
Continued to process invoices and T&Es
Continued to research payments and place stops
Processed our monthly close with no issues
Firm went public 2 weeks after bombing
WE LOST OUR SPACE BUT KEPT OUR PACE