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Microsoft 2010 Outlook. Concorde Career College Mindy Smith, RN CPC April 25, 2013. Outlook. Outlook is used by most professional offices It provides a contemporary, professional look to office messages Employees can use Outlook for information management, including calendars and e-mail.
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Microsoft 2010 Outlook Concorde Career College Mindy Smith, RN CPC April 25, 2013
Outlook Outlook is used by most professional offices It provides a contemporary, professional look to office messages Employees can use Outlook for information management, including calendars and e-mail
Outlook Employees can share mailboxes, calendars, meeting schedules and SharePoint lists
Outlook • Some benefits to using Outlook: • Easy to set up • See other people’s schedules • Set reminders for meeting, activities • Reading panes for easier e-mail viewing
Outlook Easy tutorials to learn Outlook from Microsoft Powerful communication tool within an organization http://www.office.microsoft.com/en-us/outlook
Outlook Basics • When using Outlook as a system, your e-mail, calendar, and tasks are all related • The four basic principles of Outlook: • Mail • Calendar • Contacts • Tasks
Outlook Basics Folders • It is important to set up a routine for using the basic components of Outlook and use them consistently • Set up a folder structure, such as: • 1-Reference • 2-Personal • Contact groups • RSS feeds
Outlook Basics Categories Assign color-coded categories to your e-mails Categories allow you to group all related messages together for projects or topics you are working on Categories are more flexible than folders
Outlook Basics Categories Name a category for messages to your manager or other important members of your organization and click OK
Outlook Basics Categories • Set up categories for messages in specific locations that will remind you where you should be when performing that task • Use the @ symbol when naming the category. For example: • @Meeting—can be combined with other categories also. Will organize related messages for projects
Outlook Basics Categories • @Reading—messages you need to read but don’t need to respond to • @Waiting—messages that you are waiting for someone to respond to or schedule an action about a project or activity • @Phone—items that can be dealt with while on the phone.
Outlook Basics Tasks Using the Tasks list in Outlook will help you get your paper to do lists and thousands of post its out of your head and into one place You can assign tasks, check the progress of them and provide a history of productivity
Outlook Basics Search E-mails • You can search e-mails in Outlook by the following: • Subject Matter • From • To • Key words • Attachments
Outlook Basics Search E-mails Sort and search through e-mails and place them in categories and folders that make sense to you Have one folder set up for personal e-mails that no one else can see Another folder should be labeled for e-mails from your direct supervisor or manager to have those readily at hand
OutlookBasics E-mail Etiquette • Some rules for composing e-mails properly include: • Use proper English and do not abbreviate excessively • E-mails can be traced to the source and can be retrieved after being sent so use common sense • Do not use a lot of symbols, !,*,@,#
OutlookBasics E-mail Etiquette Keep e-mails short and to the point. For messages with a large amount of content, put the content in a file and attach it to the e-mail for the reader to open and read Type a brief description of the e-mail in the subject box
Outlook Basics E-mail Etiquette • Reading e-mails can be a big disruption in the office work place • Follow some simple rules to manage e-mails and organize them so you can have a productive work day • Delete it • Do it • Delegate it • Defer it
Outlook Basics E-mail Etiquette Delete it—easy to do and an efficient way to start the management process of your messages Do it—use a 2 minute drill process. If the message needs more than 2 minutes to take care of, add it to the task list to work on it later and file it in your reference folder
OutlookBasics E-mail Etiquette Delegate it—if the message is meant for someone else, reply to the sender and add the task owner as a recipient. To perform a follow up on the message, put it in your @waiting category
OutlookBasics E-mail Etiquette Defer it—flag the e-mail as a task, add your categories to it and file it in the reference file to work on at a later date. Set aside a few minutes each day to review the tasks so nothing is forgotten
OutlookBasics Calendars • The calendars feature in Outlook can be used in many different ways: • By the day
OutlookBasics Calendars By the week
OutlookBasics Calendars The feature that makes offices most productive is using shared calendars to show everyone's availability
Outlook Basics Calendars E-mail messages can be added to a calendar to schedule a meeting and forwarded on the invitees
OutlookBasics Contacts At professional business conferences and meetings, it is customary for business people to exchange business cards with that person’s information printed on them When those same professionals return to the office however, many times those small business cards are misplaced or lost
OutlookBasics Contacts Outlook provides a way in which professionals can make digital versions of their business contact information and use them as electronic signatures for their messages
OutlookBasics Contacts A business professional can keep many cards organized in one place and send to others as needed
Outlook Outlook gives office personnel the tools to be efficient and productive