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ICEE Group Roundtable

ICEE Group Roundtable. 10/02/2014 Impact Hub Seattle. Collaboration in Conflict Resolution. How do we currently collaborate? Co-Mediating Referrals & Mentoring Trainings and CLEs Collaborating on Writing, Training, Facilitating Multi-Disciplinary Teams

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ICEE Group Roundtable

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  1. ICEE Group Roundtable 10/02/2014 Impact Hub Seattle

  2. Collaboration in Conflict Resolution • How do we currently collaborate? • Co-Mediating • Referrals & Mentoring • Trainings and CLEs • Collaborating on Writing, Training, Facilitating • Multi-Disciplinary Teams • Shared Marketing & Growing the Market • Shared Office Space and Administration • What is the quality of this collaboration?

  3. How Could We Collaborate? • Peer Consultations • Unconference (Wash. Mediation Assoc.) • Meetup Groups like the ICEE Group • ADR Roundtable (invitation-only) • Mastermind Groups • Software-assisted Collaboration • Supporting each other’s practices directly

  4. Innovation in Conflict Resolution • How do we grow the market, rather than compete for a limited number of clients…? • Examples of Innovations: • Conflict Coaching • Dispute Systems Design • Online Dispute Resolution (Mediation & Platforms) • Self-Mediation • E.g. PingingTea, Mediator in a Box • Facilitated Conflict Resolution Processes • E.g. Peace Circles, Community Meetings • Early Mediation and other Early Neutral Interventions • Intercultural Conflict Resolution

  5. Ideas for Further Discussion & Action • Going to the Source: People in Conflict • Focus on tailoring our products to clients’ needs, not try to sell the client our fixed products • Is Conflict Resolution in need of innovation? • To Grow the Market, we need innovation to open up opportunities and new kinds of clients. • Workshops: Applying existing innovation processes to Conflict Resolution field & practices.

  6. Innovation Processes and Starting Points • Design Thinking, aka Human Centered Design • Centered on the human needs (see next slide) • Service Design Thinking • more holistic, focus on systems • Business Model Canvas • Innovating your business model, services, and markets • Design Sprints (Google Ventures) • Lean, Lean Startup, Agile, and other processes • Making Mediation Your Day Job (Lenski)

  7. Introduction to Design Thinking • Human-Centered, Creative, Rapid Prototype • Understand Needs and Observe (Empathy) • Define the Problem to Solve based on Needs • Ideate / Brainstorm Possible Solutions • Prototype / Minimum Viable Product • Test with real people in real situations • Repeat as Needed

  8. Next Steps • Next Meeting • WMA Unconference(10/24/14) • ICEE Group Meeting in November • Goals & Agenda • Based on online discussions • Not fixed, not firm, go where we need to go • Need more interested people that are comfortable with experimenting.

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