Sustainable Supply Chains at Siemens Medical

1. Sustainable Supply Chains atSiemens Medical KUMARI RITA DHAKAL ABDULWASEY MOHAMMED MONICA PELAYO YI XIE

2. Global Presence! 4 out of 9 Divisions Outside Germany Oxford • MR Hoffmann Estates (Chicago) • NM • AX Erlangen/Forchheim • AX, SP, CT, MR, A • HS, CO, RV, SW Kemnath • CO Kyongju-si • US Rudolstadt • RV Piscataway • A • Concord • OCS Suzhou • A Madrid • SP Wuxi • RV • Malvern • HS • Mountain View • US Shanghai • CT, AX, CO Knoxville • NM, PET Shenzhen • MR Goa • CO Indonesia • A Bangalore • HS, SW Singapore • A Divisions Manufacturing sites +460,000 employees @ Siemens A.G.

3. Innovative Technologies Optimizing workflow in healthcare

4. Medical SolutionsInnovations for Life 4 Oncology Care Systems X-ray Systems Molecular Imaging Ultrasound ComputedTomography MagneticResonance Audiological Engineering Cardiology Solutions Radiology Solutions Women’s Health Solutions Digital Hospital Solutions Oncology Solutions Picture Archiving and Communication Systems Clinical and Administrative Software ManagedHealthcare Services Customer Service

5. syngo FusedVision3D: 3D visualization of a cardiac PET/CT study with a CT Volume Rendering fused with the viability PET data

6. Previous activities in sustainability management • Power consumption at major office buildings • Energy saving light bulbs • Turn off computers before leaving the office • “no box” software • No paper manuals • Remote maintenance services • Use of electronic communication to collaborate with suppliers • Initiatives at other Business Units

7. Relevant players • Suppliers: • 3rd Party suppliers • Software development teams • Customers (hospitals) • At Siemens: • scientists • engineers • product managers

8. Stakeholders • Suppliers • Customers (hospitals) • At Siemens: scientists, engineers, product managers, marketing, sales • Investors • Politicians

9. Corporate identity We see a way to increase efficiency in healthcare Siemens Medical Solutions brings together innovative imaging equipment, information technology, management consulting and services to help customers achieve tangible, sustainable clinical and financial outcomes. Environment People Integrated approach Driven by a strong commitment to sound environmental practices, we engage in a wide range of initiatives and programs all over the world and pursue a cradle-to-grave approach to product stewardship that aims to reduce environmental impacts across the entire product lifecycle. Employee excellence drives our success Employees' excellence is the basis of our success. Their outstanding performance enables us to meet and even exceed our customers' and investors' expectations. This is why we invest in the advancement of our employees – their education and training, their motivation, their health and their safety in the workplace.

10. Corporate identity Society Membership Our commitment to corporate responsibility Sustainability and responsible action are not possible in isolation and can only result from joint initiatives on the part of politicians, the business world and society. Numerous memberships and partnerships in important national and international organizations underline the importance attached by Siemens to corporate responsibility Innovations and solutions shaping society Our products have touched people’s lives in countless different ways, and our innovations and infrastructure solutions have shaped industry’s and society’s course of development. We see ourselves as an integral part of the communities in which we do business and we take our responsibilities as a corporate citizen seriously.

11. Material and information flows SIEMENSINTERNAL SIEMENS TO CUSTOMERS SUPPLIER TOSIEMENS

12. Material and information flows

13. Material and information flows

14. Action Programs to sustainability Environment, Energy Saving Program Communication (internal, external) People Strategy Sustainability Advisory group

15. Environment, Energy Saving Program Printed paper Infrastructure Purchasing and maintenance (light bulbs, computers, air conditioning …) Solar energy, tap waste water for gardening Turn computers, coffee machine in sleep mode as much as possible Benchmark against current status

16. Communication Internal communication: enhance and broaden the awareness of company values, strategies etc. Periodic meeting between management board and employees, trainings, newsletter emails… Use modern IT infrastructures and solutions (efficiency in comm., reduce traveling costs) Employee surveys

17. Communication • External communication: • Setup a panel with all the major players in the supply chain (communication, code of conduct, policy, contract) • Press media program to establish and convey clear corporate identity and corporate responsibility • Training, knowledge transfer to suppliers and customers Stakeholder surveys Compliance to initiatives (i.e. IPP)

18. People Strategy • Siemens • Strategic Recruitment and development of people • Working conditions, financial incentives • Suppliers • Strategic CRM = consistent communication • Training • Customers • Strategic CRM • Inquiries, services, after-sale support • Training • Compare employee retention rates • Supplier audits • Customer surveys

19. People Strategy

20. People Strategy

21. Sustainability Advisory Group • Corporate Sustainability Strategies: eco- and socio- friendly solutions • Market analysis (demand, trend, market opportunities) • Problem identification • Projects concerning innovating technologies and cost reduction • Advisory to management board, business units and corporate functions based on the research projects Compare to industry and community