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Global expertise Local experience Africa’s best. Turnkey systems offer cost effective solutions. We watch & listen, making you secure . Secure people & assets. We secure your people and assets through technological advances
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Secure people & assets • We secure your people and assets through technological advances • We provide equipment with unalterable records to guard your external and in-house asset movement and management
Cameras • Camera lens quality is of paramount importance for clarity of picture and recognition • Add: • Face recognition • Motion detection • Digital zoom on recorded footage
Cameras • Teljoy Audiovisual offers 3 options: • Day cameras provide surveillance in areas that remain well lit all the time • Day/Night cameras provide 24 hour clarity according to light intensity • PTZ cameras allow pan, tilt or zoom options for added security
Access Control • We create a full solution with cabling and integration support, depending on your scenario and security needs • Apply live monitoring by guards or recorded CMS (Central Management Systems) to access control systems
Basic Access Control • Simple log in/log out procedures • Electromagnetic lock inflow/outflow control • Include: • Cards, RFID tokens or tags • Key code mechanisms
Advanced Access Control • Biometrics systems include recognition mechanisms: • Fingerprint • Facial • Retinal • Voice
Recording Equipment • Cameras only provide surveillance: • Use monitoring, management and recording systems integration for security and record management • Prevent bandwidth wastage, activate cameras with motion sensors
Recording Equipment Video and audio feeds can be recorded in full colour if required Software can be implemented to send alerts to authorised personnel or security
Recording Equipment • Stand alone networks or linked systems are available: • Analogue • IP • Cable • Wireless
While you sleep we monitor and repair TAV Service Department
Our after-sales service Online monitoring and preventative maintenance means minimum downtime and disruption Our support team is on hand to help 24/7 if you’re a rental customer or have negotiated an SLA Our warehouse carries stock of most spare line items so faulty equipment can be replaced quickly if planned for with a negotiated SLA
Service is our priority We take pride in top notch customer service Our customer call centre is available from Mon am to Sat pm After hour's line for technical assistance an emergency repairs We service your requests 24/7 throughout the year if you rent from us or have an SLA
Technical support • We have: • Teams of dedicated technology experts • Separate service technician and installation teams • Standby technicians • Calls logged before 10:00 will be attended to same day • Calls logged later will be attended to same day if possible or next business day • Customised SLA’s are available on request
Online tracking • Our automatic communication system means you’re always in the loop: • It notifies you every time status changes • from when service call is logged until it is complete • If you have a problem after hours, we have a separate support line for technical assistance and emergency repairs
Monthly reports Our monthly reports add value to our rental customers As a rental customer, we can send you monthly reports on all logged service calls These allow you to verify how efficiently, timeously and exceptionally our team services your requests
Spares • Our warehouse carries stock of most spare line items for facilitation in quick deployment to repair or replace faulty equipment • Loan stock can be available for equipment not repaired within 48 hours as part of a requested SLA
As one of the largest suppliers in Africa, we give you the best communication future with our AV offerings
About us • Since 1978, we have become digital and communication experts through our global expertise and local experience • We make audiovisual technology: • Easy to use • Easy to manage • Easy to afford
BBBEE rating We are a Level 3 BBBEE Value Added supplier Our BBBEE ownership boosts your supply chain ratings
Clients • We have clients in: • Hospitality • Health • Retail • Leisure and sporting industries • Telecommunications • Corporates • We transfer this knowledge to any other environment – just call us and connect
Products & services • Television Distribution Platforms: • SMA-TV & IPTV in many applications • Triple Play functions and bandwidth efficiencies
Products & services • Video Conferencing & Integrated Boardrooms: • From basic presentation facilities to comprehensive and interactive systems • Instantaneous worldwide functionality • Connect to your customers while saving time and reducing your carbon footprint
Products & services • Interactive Video on Demand: • Deliver interactivity in addition to regular and satellite television delivery to multiple rooms • Includes guest messaging systems • True on-demand television or movie delivery
Products & services • Digital Display & Signage: • Includes touch screens, plasma screens and LCD Screens • Full connectivity on satellite, 3G or GPRS platforms • Ideal for commercial environments including banks, hotels, government departments or building entrances
Products & services • CCTV & Access Control Systems: • Security, staff monitoring and improved efficiencies • Cutting edge electronic monitoring and control solutions keep you running safely and smoothly
Products & services • Other offerings: • Antennae, cabling and other peripherals • Systems rental • AV Managed Services Platform • Logging and tracking service
We enhance communication, improve productivity & increase efficiencyGauteng – 011 840 0900 . KZN – 032 586 0771 . Cape – 021 914 0636Email tav@teljoy.co.za