2015 Staff Survey – Summary of Results

1. 2015 Staff Survey – Summary of Results Jean Lindsay December 2015

2. 2015 Staff Survey Employee Engagement Footer text

3. 2015 Staff Survey It’s all about: ... getting employees to “give it their all” – commitment … employees as advocates – ambassadors for the employer … becoming an employer of choice … improving productivity and quality of services …morale Footer text

4. 2015 Staff Survey Employee Engagement Index Footer text

5. 2015 Staff Survey Response Rates Footer text

6. 2015 Staff Survey Percentage Response Rates Footer text

7. 2015 Staff Survey Most improved since 2013 Footer text

8. 2015 Staff Survey The main areas where we are performing better than in 2013* *Scores shown where differences are greater than or equal to 5%. Footer text

9. 2015 Staff Survey Most deteriorated since 2013 Footer text

10. 2015 Staff Survey The main areas where performance has deteriorated when compared to 2013* *Scores shown where differences are greater than or equal to 5%. Footer text

11. 2015 Staff Survey Areas of strength Footer text

12. 2015 Staff Survey Key areas of strength by theme: • Engagement - an increased response rate and better than benchmark organisations (CSPS – 58%; Scot Govt – 62%; DEFRA 50%). • My work – employees responded positively to the statements about their work, making this one of the highest ranked sections • Safety, Health & Wellbeing – this continues to be a very positive area (our second highest score) with little movement since the FC 2013 score. • Inclusion and Fair Treatment - excellent scores on inclusion and fair treatment compared to benchmark organisation (CSPS – 74%; Scot Govt – 80%; DEFRA – 75%). • Learning & Development - scores are good and are notably better than benchmark organisations (CSPS – 49%; Scot Govt – 54%; DEFRA – 47%). Footer text

13. 2015 Staff Survey Areas for improvement Footer text

14. 2015 Staff Survey Key areas for improvement by theme: • Managing Change - whilst improved, there is still a need for further improvement. Communication needs to focus on change as having a positive outcome, with clearly demonstrated benefits. • Cost Centre – from the 10 areas that have most deteriorated since 2013, 6 of them related to issues at a cost centre level. • Leadership - demonstrating actions as a result of the survey will continue to improve leadership scores, as well as continuing to improve how change is managed • Job Plans & Careers – ensuring all staff have a Forward Job Plan is likely to impact on most scores in a positive way. • Pay & Benefits – this continues to be a low scoring theme, with only 31% satisfaction (a deterioration of 1% since 2013).

15. 2015 Staff Survey Workplace Stress The higher the score the lower the levels of concern about factors that could cause work related stress Footer text

16. 2015 Staff Survey Footer text

17. 2015 Staff Survey Workplace Stress Benchmarks • FC : 74% (2015) • CSPS median: 75% (2015) • Scottish Government: 78% (2015) • DEFRA: 74% (2015)

18. 2015 Staff Survey Themes - ranked from highest score

19. 2015 Staff Survey Questions? Footer text