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Février 2011

ALL-CLAD ARNO CALOR KRUPS LAGOSTINA MOULINEX ROWENTA SEB SUPOR TEFAL. Projet BARISTA Hotline Training. J. LIGER . Février 2011. BARISTA - TROUBLE SHOOTING. Question ?. Answer.

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Février 2011

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  1. ALL-CLAD ARNO CALOR KRUPS LAGOSTINA MOULINEX ROWENTA SEB SUPOR TEFAL Projet BARISTA Hotline Training J. LIGER Février 2011

  2. BARISTA - TROUBLE SHOOTING Question ? Answer Turn off the machine and unplugit 20 sec. Remove the Aquafilter, add water in the tank if necessary and turn on the machine. If the faultisalwaysdisplayed, seefault code trouble shooting. • Fault code displayed on machine ? • Machine don’tturn on ? • Coffee not hot enough? Control the if the plugiswell insert in the machine and in the wall. Tryit in an otherplug. If it’s the first use try to use an otherwire. Control if the power on/off buttonis not blocked Control the temperatureLevel set by the customerin the setting menu. Increaseitif possible In the favorite menu, youcan set for eachrecipe the temperature. If necessaryheat the glass beforeusing Service Qualité Après Ventes Boissons Mayenne High end

  3. BARISTA - TROUBLE SHOOTING Question ? Answer You can set the strongness for eachrecipewithselection of number of coffee bean Control you have bean and control the system of coffee beanpresenceis not clogged or durty clean it if possible with a dry cloth Don’t use a oilybean Use a favorite and/or reducequantity of water • Coffee not strongenough ? • Flow of coffee too slow ? • Not enoughcreama of coffee enough? Change/remove the aquafilter if used With the menu « Service » lunch the cleaning program Change/remove the aquafilter if used With the menu « Service » lunch the cleaning program Service Qualité Après Ventes Boissons Mayenne High end

  4. BARISTA - TROUBLE SHOOTING Question ? Answer Try to extractmanual the parts (stone) inside the grinder Make a coffee with a setting of strongness = 1 bean (to open the ring of the grinder). If ok change the coffee bean brand • Abnormal noise duringgrinding ? • Steam : not enoughquantity of steam, quantity of milkfrothingtoosmall ? With the menu « Service » lunch the manualcleaning program. Control the steamnozzlescrewing, if not screwingenoughtscrewit and tryagain Unclog all the hole of the steannozzleoutletwith the tool. Put the metal tube in the dishwasher to unclog the smallhole Use a half fat milk, pasteurised. With the favorite menu, do a recipewith more time of frothing. Remove the water filter and if possible do 5 steam cycle with a water with calcium. Service Qualité Après Ventes Boissons Mayenne High end

  5. BARISTA - TROUBLE SHOOTING Question ? Answer The temperature of the milkis to high (boiling), use a cold and freshmilk (not open since a long time). Control the quantity of milk in the glass is suffisant (the steamoutlet must becompletly in milk). Control the screwing of the outlet. Do a manualcleaning of the steamnozzle to unclog all the holes. Put the metal tube in the dishwasher With favorite, decrease the preheating time and/or the time of frothing. • Steam : The bubles of milkfrothistoobig, not enough fine? • Cleaning program of steamnozzledon’twork fine ? Control during the preparation the milk not boiling, if yesreduce the time of preheating). Control the quantity of cleaningliquidavialable (no sensor of emptybottle) Do a Manualcleaning Control the cleaning tank (under the steamnozzle) iswellclipped Service Qualité Après Ventes Boissons Mayenne High end

  6. BARISTA - TROUBLE SHOOTING Question ? Answer Do a cleaningmanual and put the metal tube in dishwasher to unclogg the hole Or In favoritsdecrease the time of pre-heating and increase the time of frothing • Frothing system becamenoisy ? • Driptrayneed to bealwaysempty ? • Water tank not detected ? Clean the 2 metalic part dehind the driptray (the metallic parts and between). If the water levelisdisactived (you have to emptyitaftereach coffee) do the cleaning put it back and unplug machine during 20 sec. Control the water tank iscompletly enter in the machine (you have a « clip » feeling) Control the flot system is not blocked. In this case unblockit (shake the tank) Service Qualité Après Ventes Boissons Mayenne High end

  7. BARISTA - TROUBLE SHOOTING Question ? Answer Aftereachsmallrecipe of coffee (ristretto and espresso < 50 ml) you have an automatique rinsing of the coffee outlet to avoid the clgging of the outlet. • Water flow when the machine turn off ? • Afterempty the coffee ground container the machine ask to emptyit an other time ? Control the coffee ground container iswell in place. Whenyoumptyityou have to wait 8 secondes before Replace it. Service Qualité Après Ventes Boissons Mayenne High end

  8. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

  9. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

  10. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

  11. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

  12. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

  13. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

  14. BARISTA - TROUBLE SHOOTING Service Qualité Après Ventes Boissons Mayenne High end

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