1 / 8

MGMT 371: Managing Diversity

MGMT 371: Managing Diversity. Defining diversity; layers Evolution of thinking Business Case Challenges Diversity Life Cycle Evolution of Practices. Diversity Management. Definition; Four Layers (Fig. 4-3) Diversity involves managing differences and similarities Abilene Paradox

johana
Download Presentation

MGMT 371: Managing Diversity

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. MGMT 371: Managing Diversity • Defining diversity; layers • Evolution of thinking • Business Case • Challenges • Diversity Life Cycle • Evolution of Practices

  2. Diversity Management • Definition; Four Layers (Fig. 4-3) • Diversity involves managing differences and similarities • Abilene Paradox • Which is harder? • Giraffe and the Elephant Fable • What do they represent?

  3. Managing Diversity • Affirmative Action vs. Valuing Diversity vs. Managing Diversity • Evolution: • Assimilation • Acculturation • Acceptance • Accommodation • Appreciation

  4. Managing Diversity • Making a Business Case for Diversity: • Workforce Realities • Competitive Advantage • Costs • Attitudes • Recruiting • Sales/Profits • Creativity/problem solving

  5. Managing Diversity: Challenges • Ethnocentrism • Stereotypes/biases/prejudices • Nonsupportive environment • Work/family balance • Not a priority • Nonaccommodating systems • Resistance to change

  6. Diversity Life Cycle • Goal: Diversity Maturity • Phases: • Organizing for change • Identifying the culture • Raising awareness • Anchoring the change • Evaluate and follow-up

  7. Options for Managing DiversityR. Roosevelt Thomas • Include/Exclude • Deny • Assimilate • Suppress • Isolate • Tolerate • Build Relationships • Foster Mutual Adaptation

  8. Morrison’s Diversity Practices • Table 4-2, p. 111: • Accountability practices • Development practices • Recruitment practices

More Related