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Enhancing Staff and Volunteer Support for Organizational Success

Learn ways to provide effective support for staff and volunteers to help them work quicker, more efficiently, and comfortably. By giving support, you maintain morale, prevent burnout, show appreciation, and keep communication open. Discover when and how to offer support in various situations. Create a supportive environment, support the work itself, and give personal assistance to create a positive working atmosphere.

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Enhancing Staff and Volunteer Support for Organizational Success

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  1. Providing Support for Staff and Volunteers

  2. What is support? Any way of helping workers to do their job more quickly, effectively, and comfortably.

  3. Why should you give support? • To maintain high morale • To prevent burnout • To show appreciation • To keep communication open • To make your organization appealing • To keep quality staff

  4. When give support to staff and volunteers? Any time, but especially: • When they are new • When they are going through difficulties • On special occasions, such as birthdays and graduations

  5. How do you provide support? • Create a supportive environment. • Support the work itself. • Give personal support.

  6. Creating a supportive environment • Create a safe environment • Make a comfortable space • Have beverages available • Have work materials available

  7. Supporting the work • Involve staff in decisions • Train works thoroughly • Accept personal initiative • Apply policies to everyone • Match people and tasks • Recognize work well done • Give regular feedback

  8. Criticize privately, praise publicly

  9. Giving personal support • Be approachable. • Reimburse work-related expenses. • Send birthday cards. • Know more about workers. • Remember workers in times of crisis.

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