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A UUK View of the Use of KPIs Professor Sir Ivor Crewe Universities UK

A UUK View of the Use of KPIs Professor Sir Ivor Crewe Universities UK. 30 November, 2006. A UUK View on the Use of KPIs. The sector’s view The use and history of KPIs in HE The role of governors The response of external organisations The sector’s overall performance.

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A UUK View of the Use of KPIs Professor Sir Ivor Crewe Universities UK

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  1. A UUK View of the Use of KPIsProfessor Sir Ivor CreweUniversities UK 30 November, 2006

  2. A UUK View on the Use of KPIs • The sector’s view • The use and history of KPIs in HE • The role of governors • The response of external organisations • The sector’s overall performance

  3. The use and history of KPIs in HE • Jarratt (1985), Nolan (1996), Dearing (1997) • HESA statistics • Financial health and credit rating • Estates • Risk management

  4. The role of governors • Growing institutional diversity • Growing Complexity • Management and governance • The final authority

  5. The response of external organisations • Goodhart’s law • The use of KPIs by external bodies • Simple is good, simplistic is bad • ‘Good Practice’ and good practice

  6. The sector’s overall performance • External confidence in HE governance • HE governance in UK and abroad • The sector’s overall performance by international standards • Global league tables • Return on investment • Research quality and productivity • Retention rates • Share of overseas market • The case of international KPIs

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